Retail Services – Certificate II

The retail industry can provide students with a career path that can lead to higher supervisory and management levels in the industry. This traineeship aims to provides trainees with the skills, knowledge and work-related attitudes required to perform the role of an entry level employee in retail.

HSC credit ATAR pathway
3 No

As a Trainee you need to become competent in a range of activities and functions requiring basic retail operational knowledge and limited practical skills in a defined context. You will undertake work in various retail store settings, such as specialty stores, supermarkets, department stores and retail outlets with some autonomy or in a team but usually under close supervision. You will perform roles, such as provide product and service advice in a retail store, sell products and services in a variety of retail settings, work as a checkout operator, check stock and replenish shelves and organise and maintain work areas and displays.

Outcome on completion of your HSC

  • Certificate II in Retail Services SIR20216 in SIR Retail Services Training Package.

  • Pathway towards a Certificate III in Retail SIR30216.

Course delivery

  • Both on the job and off the job and can be delivered face-to-face, flexibly or mixed mode.

  • The SBT term is calculated in months from the date of commencement to 31 December of the HSC year.

Commitment required

  • Undertake a minimum of 100 days in paid employment and training.

  • Undertake Certificate II in Retail Services as part of your HSC.

  • The employment and training can be undertaken during school time, after school and during school holidays.

How will you be assessed?

  • Both on the job and off the job through written tests, project work and practical exercises.

Course ATAR eligibility HSC unit credit

Retail Services


Maximum of 3 units over two years towards your HSC for the formal training component (VET course).

Industry-based Learning course



This optional course recognises the significant work component involved in the school based apprenticeship.

The course offers an additional 4 units credit towards your HSC.

This HSC VET course does not contribute towards the calculation of the ATAR.

Download the course factsheet


  • Retail

Business Unit:

  • Skills and Pathways
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