ATSOs
Assisted Travel Support Officers (ATSOs) are department employees who provide additional supervision and support for students on transport.
Changes to ATSO payroll and leave 2024
From 22 July 2024, ATSOs joined all NSW Department of Education employees in being paid through the SAP payroll system.
From Term 4 2024, ATSOs can view their leave entitlements via ASTP Online for ATSOs.
For more information, including frequently asked questions, please refer to the Changes to ATSO payroll and leave 2024 webpage.
ATSOs are employed through the Department of Education on a temporary basis during the school year. An ATSO will work with the school, parents, contractors and drivers to provide a high level of supervision for students when on transport.
Students with complex health and/or behaviour needs require the services of an ATSO to ensure their safe travel to and from school.
ATSOs are expected to maintain high standards of conduct and performance in accordance with the Code of Conduct and relevant policies and procedures.
The ASTP facilitates mandatory training in child protection, Code of Conduct, anaphylaxis, e-Emergency care and cardiopulmonary resuscitation (CPR).
Schools also provide individual training and briefings on the specific travel support needs of students on transport.
Find out more about ATSOs.