ASTP Mobile App for Drivers
The ASTP Mobile App for Drivers will enhance the service quality for our customers and ensure the safety and wellbeing of students whilst on transport.
Important: From 1 January 2024, the ASTP Mobile App for Drivers must be used by all drivers (primary and relief) to complete ASTP services.
Key features
- Provide assurance mechanisms by assisting drivers;
- Improved transport monitoring and reporting;
- Enhanced overall service quality for customers and safety of students whilst on transport;
- Display the next 48 hours of transport details.
Watch the introduction video below to learn more.
Who has access
ASTP drivers (primary and relief) are able to log into the Mobile App and access their run details for the next 48 hours, provided they are approved and attached to a current run.
The mobile app is not available to contractors, and displays the same information as the current run card.
Download
The ASTP Mobile App for Drivers is available now and free to download from the App Store and Google Play.
How-to videos
The following how-to videos will assist drivers in learning how to use the features of the ASTP Mobile App for Drivers. Click on the list below to watch the selected video.
User guide
Please refer to the ASTP Mobile App for Driver User Guide (PDF 8.32MB) for more information about how to log in and use the features available.
Legal mobile phone use
Please ensure that all your drivers adhere to the Transport for NSW road rules, and have a secure phone cradle fixed to their vehicle as outlined on the Mobile phone use - Know the rules webpage.
Privacy collection notice
Please refer to our privacy webpage for information regarding the collection, storage and usage of data collected while using the ASTP Mobile App for Drivers to conduct run journeys.
Mobile data usage
The ASTP Mobile App for Drivers uses a small amount of data during an active run. As an example, a run with 1 ATSO and 4 Students on transport for 45 minutes will use approximately 1.6 Megabytes per journey.
Technical support
If you have questions about the ASTP Mobile App for Drivers, please email businessassurance.astp@det.nsw.edu.au or call 1300 338 278 and press 2 (for Eligible Services Provider enquiries) and then press 6 (for Technical enquiries).