Contact us
ASTP is available by phone on 1300 338 278 (toll free) between 8am and 5pm, Monday to Friday.
Download the ASTP phone menu options (PDF 2223.4KB) (press 0 on the menu options in case of an emergency).
We are currently experiencing technical issues with our new phone system. If you are unable to get through to the correct line using the menu options, please email the appropriate area instead and we'll get back to you as soon as possible.
We appreciate your patience while we work to resolve this issue.
Parent/caregiver enquiries
For enquiries regarding eligibility and applications for access to transport, please contact your school principal.
Email: parent.astp@det.nsw.edu.au
Phone: 1300 338 278 (press 1)
Contractors and driver enquiries
Email: contractors.astp@det.nsw.edu.au
Phone: 1300 338 278 (press 2)
School enquiries
For enquiries regarding eligibility and applications for access to transport, please contact your school principal.
Email: schools.astp@det.nsw.edu.au
Phone: 1300 338 278 (press 3)
Assisted Travel Support Officer enquiries
Email: atso.astp@det.nsw.edu.au
Phone: 1300 338 278 (press 4)
