Contact us
Call us on 1300 338 278 (toll free) between 8am and 5pm, Monday to Friday. In the event of an emergency or home alone, press 0 on the phone menu.
Download the ASTP phone menu options (PDF 2353.02KB)
Parent/caregiver enquiries
For enquiries regarding eligibility and applications for access to transport, please contact your school principal.
Email: parent.astp@det.nsw.edu.au
Phone: 1300 338 278 (press 1)
Contractors and driver enquiries
Email: contractors.astp@det.nsw.edu.au
Phone: 1300 338 278 (press 2)
School enquiries
For enquiries regarding eligibility and applications for access to transport, please contact your school principal.
Email: schools.astp@det.nsw.edu.au
Phone: 1300 338 278 (press 3)
Assisted Travel Support Officer enquiries
Email: atso.astp@det.nsw.edu.au
Phone: 1300 338 278 (press 4)
ASTP Online and all other enquiries
If you are experiencing technical issues with ASTP Online, please complete our technical support form.
Email: businessassurance.astp@det.nsw.edu.au
Phone: 1300 338 278 (press 5)
