Press 1 - Status of your child’s application or eligibility for transport

Press 2 - Request to change your child’s transport arrangements

Press 3 - Appeal for a child’s application for transport

Press 4 - General feedback about your child’s ASTP experience

Press 1 - Run enquiries

Press 2 - Payment related enquiries

Press 3 - Driver and compliance enquiries

Press 4 - Assisted Travel Support Officer (ATSO) enquiries

Press 5 - Contract management enquiries

Press 6 - Technical enquiries

Press 1 - Status or eligibility of a child’s application for transport

Press 2 - Behavioural and/or support enquiries

Press 3 - General enquiries

Press 4 - Technical enquiries

Press 1 - Becoming an ATSO or the status of your expression of interest

Press 2 - Payment related enquiries

 - Press 1 - Ordinary pay enquiries

 - Press 2 - Leave and Overtime enquiries (redirects to EdConnect)

Press 3 - Training enquiries

Press 4 - Technical issues

 - Press 1 - DoE staff portal enquiries including password resets (redirects to EdConnect)

 - Press 2 - Other technical enquiries