29.1 Where a private vehicle is damaged while being used for work, any normal excess insurance charges prescribed by the insurer must be reimbursed by the Department, provided:

29.1.1 The damage is not due to gross negligence by the employee; and

29.1.2 The charges claimed by the employee are not the charges prescribed by the insurer as punitive excess charges.

29.2 Provided the damage is not the fault of the employee, the Department must reimburse to an employee the costs of repairs to a broken windscreen, if the employee can demonstrate that:

29.2.1 The damage was sustained on approved work activities; and

29.2.2 The costs cannot be met under the insurance policy due to excess clauses.