Login help for NSW Department of Education staff

This information is for NSW Department of Education staff including contractors, guest account holders, teacher applicants and non-government account holders.

Your password enables you to access the staff portal and all single sign-on enabled applications such as staff email.

If you're having trouble logging in to your departmental account or device, the guides on this page can help you manage, reset or change your passwords.

You can complete the steps in these guides on any device including your mobile phone.

Students, parents and carers can request login assistance directly through their school.

Password reset

If you have forgotten your password you can:

Manage your password

To set up your secret questions, reset expiring password, review your security settings or change your password.

Further assistance

For further login support, staff can call EdConnect on 1300 32 32 32 and select option 5 for IT support.


  • DoE

Business Unit:

  • Information Technology
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