Support and resources
In this section, you will find useful information to support and assist you within your role.
Useful links for school based non-teaching staff
Support and resource material for non-teaching staff members in our schools.
- Awards and determinations
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- NSW Public Sector Capability Framework
- Performance and Development - Performance Development Plan (PDP)
- Policy library
- School Community Charter
- Statement of duties - Aboriginal education officer
- Strategic Plan 2018-2022
- Student welfare policy
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
- Whole school approach
- Awards and determinations
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- NSW Public Sector Capability Framework
- Performance and Development - Performance Development Plan (PDP)
- Policy library
- School Community Charter
- Statement of duties - Business Manager 1
- Statement of duties - Business Manager 2
- Strategic Plan 2018-2022
- Student welfare policy
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
- Whole school approach
- Awards and determinations
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of conduct policy
- Community Liasion Officer - role description (PDF)
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- NSW Public Sector Capability Framework
- Performance and Development - Performance Development Plan (PDP)
- Policy library
- School Community Charter
- Strategic Plan 2018-2022
- Student welfare policy
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
- Whole school approach
- Awards and determinations
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- Farm Assistant - role description (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- NSW Public Sector Capability Framework
- Performance and Development - Performance Development Plan (PDP)
- Policy library
- School Community Charter
- Strategic Plan 2018-2022
- Student welfare policy
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
- Whole school approach
- Awards and determinations
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- General Assistant - role description (PDF)
- Heat model
- Incident reporting
- Learning from home
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- NSW Public Sector Capability Framework
- Performance and Development - Performance Development Plan (PDP)
- Policy library
- School Community Charter
- Strategic Plan 2018-2022
- Student welfare policy
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
- Whole school approach
- Awards and determinations
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- NSW Public Sector Capability Framework
- Performance and Development - Performance Development Plan (PDP)
- Policy library
- School Community Charter
- Statement of duties - School Administrative Manager
- Strategic Plan 2018-2022
- Student welfare policy
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
- Whole school approach
- Awards and determinations
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- NSW Public Sector Capability Framework
- Performance and Development - Performance Development Plan (PDP)
- Policy library
- School Community Charter
- Statement of duties - School Administrative Officer
- Strategic Plan 2018-2022
- Student welfare policy
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
- Whole school approach
- Awards and determinations
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- NSW Public Sector Capability Framework
- Performance and Development - Performance Development Plan (PDP)
- Policy library
- School Community Charter
- Statement of duties - School Learning Support Officer
- Strategic Plan 2018-2022
- Student welfare policy
- Supported Online Learning is available to support classroom teachers and support staff from the departments' primary schools, high schools and special schools. The courses address a range of diverse disabilities and additional learning and support needs.
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
- Whole school approach
Excellence in School Administration professional learning modules
As part of the Excellence in School Administration (ESA) Strategy, the following suite of professional learning modules have been developed to support school based non-teaching staff growth in developing customer relationships and administrative practices across all school settings.
These resources are predominantly designed for delivery by facilitators or experienced school based non-teaching staff and are regularly updated to current requirements.
The PowerPoint sessions can be completed in the following manner:
- presentation style - facilitator follows notes and slides and works through activities in a group setting
- independently - individual follows slides, notes and works through learning tasks and activities
The following e-learning modules make individualised learning more accessible and effective for school based non-teaching staff . With the flexibility to pace yourself, you can develop the knowledge and competencies that are most required in your workplace:
SAS Staff study assistance
Study assistance is available year-round to permanent and long-term temporary School Administrative and Support (SAS) staff to study part-time and develop skills, knowledge and abilities that are relevant to and support them in their current role.
For further details about the staff study assistance, review the:
To apply for study assistance, please complete the online Study time leave application form (PDF 81.03KB).
Further information
For more information, please contact the PLNTS team at PLNTS@det.nsw.edu.au.