Support and resources
In this section, you will find useful information such as tailored learning plans, disability support-related information, and other resources to assist you within your role.
Learning plans and resource links
Learning plans are now available to guide your performance and development. Select on the relevant role classifications listed below to access applicable learning plans, role-specific information, and other useful links.
Disability support resources
- Disability Discrimination Act 1992
- Disability Standards for Education 2005
- Disability Standards for Education – A practical guide for individuals, families and communities
- Disability Standards in Education, Education Leaders – MyPL course code: RG10974
- Specialist Allied Health and Behaviour Support Provider Scheme
- Integration support funding – parent information
- Integration support funding – school funding
- NDIS awareness and information
- PLNTS - Disability Strategy: Inclusive education
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
Learning plans and role-specific
- Awards and determinations
- Learning plan
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- Performance and Development - Performance Development Plan (PDP)
- Statement of duties - Aboriginal education officer
Resource links
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of Conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- NSW Public Sector Capability Framework
- Policy library
- Professional Learning Policy for Teachers and School Staff
- School Community Charter
- Strategic Plan 2018-2022
- Student welfare policy
- Whole school approach
Disability support resources
- Disability Discrimination Act 1992
- Disability Standards for Education 2005
- Disability Standards for Education – A practical guide for individuals, families and communities
- Disability Standards in Education, Education Leaders – MyPL course code: RG10974
- Specialist Allied Health and Behaviour Support Provider Scheme
- Integration support funding – parent information
- Integration support funding – school funding
- NDIS awareness and information
- PLNTS - Disability Strategy: Inclusive education
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
Learning plans and role-specific
- Awards and determinations
- Learning plan
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- Performance and Development - Performance Development Plan (PDP)
- Statement of duties - Business Manager 1
- Statement of duties - Business Manager 2
Resource links
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of Conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- NSW Public Sector Capability Framework
- Policy library
- Professional Learning Policy for Teachers and School Staff
- School Community Charter
- Strategic Plan 2018-2022
- Student welfare policy
- Whole school approach
Disability support resources
- Disability Discrimination Act 1992
- Disability Standards for Education 2005
- Disability Standards for Education – A practical guide for individuals, families and communities
- Disability Standards in Education, Education Leaders – MyPL course code: RG10974
- Specialist Allied Health and Behaviour Support Provider Scheme
- Integration support funding – parent information
- Integration support funding – school funding
- NDIS awareness and information
- PLNTS - Disability Strategy: Inclusive education
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
Learning plans and role-specific
- Awards and determinations
- Community Liasion Officer - role description (PDF 73.22KB)
- Learning plan
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- Performance and Development - Performance Development Plan (PDP)
Resource link
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of Conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- NSW Public Sector Capability Framework
- Policy library
- Professional Learning Policy for Teachers and School Staff
- School Community Charter
- Strategic Plan 2018-2022
- Student welfare policy
- Whole school approach
Learning plans and role-specific
- Awards and determinations
- Farm assistant role description (PDF 74.45 KB)
- Learning plan
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- Performance and Development - Performance Development Plan (PDP)
Resource link
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of Conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- NSW Public Sector Capability Framework
- Policy library
- Professional Learning Policy for Teachers and School Staff
- School Community Charter
- Strategic Plan 2018-2022
- Student welfare policy
- Whole school approach
Learning plans and role-specific
- Awards and determinations
- General Assistant - role description (PDF 166.78KB)
- Learning plan
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- Performance and Development - Performance Development Plan (PDP)
Resource link
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of Conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- NSW Public Sector Capability Framework
- Policy library
- Professional Learning Policy for Teachers and School Staff
- School Community Charter
- Strategic Plan 2018-2022
- Student welfare policy
- Whole school approach
- Working as a General Assistant handbook (DOCX 2MB)
Disability support resources
- Disability Discrimination Act 1992
- Disability Standards for Education 2005
- Disability Standards for Education – A practical guide for individuals, families and communities
- Disability Standards in Education, Education Leaders – MyPL course code: RG10974
- Specialist Allied Health and Behaviour Support Provider Scheme
- Integration support funding – parent information
- Integration support funding – school funding
- NDIS awareness and information
- PLNTS - Disability Strategy: Inclusive education
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
Learning plans and role-specific
- Awards and determinations
- Learning plan
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- Performance and Development - Performance Development Plan (PDP)
- Statement of duties - School Administrative Manager
Resource link
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of Conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- NSW Public Sector Capability Framework
- Policy library
- Professional Learning Policy for Teachers and School Staff
- School Community Charter
- Strategic Plan 2018-2022
- Student welfare policy
- Whole school approach
Disability support resources
- Disability Discrimination Act 1992
- Disability Standards for Education 2005
- Disability Standards for Education – A practical guide for individuals, families and communities
- Disability Standards in Education, Education Leaders – MyPL course code: RG10974
- Specialist Allied Health and Behaviour Support Provider Scheme
- Integration support funding – parent information
- Integration support funding – school funding
- NDIS awareness and information
- PLNTS - Disability Strategy: Inclusive education
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
Learning plans and role-specific
- Awards and determinations
- Learning plan
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- Performance and Development - Performance Development Plan (PDP)
- Statement of duties - School Administrative Officer
Resource link
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of Conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- NSW Public Sector Capability Framework
- Policy library
- Professional Learning Policy for Teachers and School Staff
- School Community Charter
- Strategic Plan 2018-2022
- Student welfare policy
- Whole school approach
Disability support resources
- Disability Discrimination Act 1992
- Disability Standards for Education 2005
- Disability Standards for Education – A practical guide for individuals, families and communities
- Disability Standards in Education, Education Leaders – MyPL course code: RG10974
- Specialist Allied Health and Behaviour Support Provider Scheme
- Integration support funding – parent information
- Integration support funding – school funding
- NDIS awareness and information
- PLNTS - Autism - An introduction to supporting students for SLSOs
- PLNTS - Disability Strategy: Inclusive education
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
Learning plans and role-specific
- Awards and determinations
- Learning plan
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- Performance and Development - Performance Development Plan (PDP)
- PLNTS - Autism - An introduction to supporting students for SLSOs
- Statement of duties - School Learning Support Officer
- Supported Online Learning is available to support classroom teachers and support staff from the departments' primary schools, high schools and special schools. The courses address a range of diverse disabilities and additional learning and support needs.
Resource link
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of Conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- NSW Public Sector Capability Framework
- Policy library
- Professional Learning Policy for Teachers and School Staff
- School Community Charter
- Strategic Plan 2018-2022
- Student welfare policy
- Whole school approach
Disability support resources
- Disability Discrimination Act 1992
- Disability Standards for Education 2005
- Disability Standards for Education – A practical guide for individuals, families and communities
- Disability Standards in Education, Education Leaders – MyPL course code: RG10974
- Specialist Allied Health and Behaviour Support Provider Scheme
- Integration support funding – parent information
- Integration support funding – school funding
- NDIS awareness and information
- PLNTS - Autism - An introduction to supporting students for SLSOs
- PLNTS - Disability Strategy: Inclusive education
- UEB Online - Advanced mathematics braille training
- UEB Online - Introductory mathematics braille training
- UEB Online - Literacy braille training
Learning plans and role-specific
- Awards and determinations
- Learning plan
- Mandatory induction training
- Non-teaching staff in schools handbook (PDF)
- Performance and Development - Performance Development Plan (PDP)
- Role description - Student Support Officer (PDF 187KB)
- Supported Online Learning is available to support classroom teachers and support staff from the departments' primary schools, high schools and special schools. The courses address a range of diverse disabilities and additional learning and support needs.
Resource link
- Child Protection Policy: Responding to and reporting students at risk of harm
- Code of Conduct policy
- Customer Service Statement
- Digital learning tool selector
- EDConnect
- EDConnect Quick reference guides A-Z
- Excellence in School Administration Framework (PDF)
- FISH (Finance in school handbook)
- Heat model
- Incident reporting
- Learning from home
- NSW Public Sector Capability Framework
- Policy library
- Professional Learning Policy for Teachers and School Staff
- School Community Charter
- Strategic Plan 2018-2022
- Student welfare policy
- Whole school approach
Excellence in School Administration professional learning modules
As part of the Excellence in School Administration (ESA) Strategy, the following suite of professional learning modules have been developed to support school based non-teaching staff growth in developing customer relationships and administrative practices across all school settings.
The following e-learning modules make individualised learning more accessible and effective for school-based non-teaching staff. With the flexibility to pace yourself, you can develop the knowledge and competencies that are most required in your workplace:
- ESA Administrative Practices eLearning program consists of 4 individual self-paced learning courses:
- ESA Relationships eLearning program consists of 5 individual self-paced courses:
SAS Staff study assistance
Study assistance is available year-round to permanent and long-term temporary School Administrative and Support (SAS) staff to study part-time and develop skills, knowledge and abilities that are relevant to and support them in their current role.
For further details about the staff study assistance, review the:
To apply for study assistance, please complete the online Study time leave application form (PDF 81.03KB).
Further information
For more information, please contact the PLNTS team at PLNTS@det.nsw.edu.au.