Professional learning for non-teaching staff

The Professional Learning Non-Teaching Staff (PLNTS) team is responsible for providing professional learning and support to the wide range of school based non-teaching staff across NSW.

Live and recorded professional learning sessions

The Professional Leaning for Non-Teaching staff team are excited to offer you online professional learning that is aligned to the Excellence in School Administration Framework. Please find links through to two documents outlining the following:

This information will also be available on the Learning from Home website from Monday 6 April.

In the current environment we recognise the challenges that all staff face in adapting to significant changes in the way teaching and learning occurs. This includes the way in which we undertake professional learning and the method in which it is delivered.

We encourage you to share this information with your colleagues and participate in as many of these professional learning offerings as possible.

Should you have any further questions or comments please do not hesitate to contact us via

Novel coronavirus (COVID-19) update as of 16 March 2020

As per the latest information from Mark Scott about social distancing the Professional Learning for Non-Teaching Staff (PLNTS) team are working with our colleagues across the department to look at alternative options to deliver our planned professional learning workshops and conferences to you virtually.

We would ask that you please cancel any travel arrangements you may already have in place for attending professional learning courses in person. If your event can be offered virtually we will advise you and include instructions on the best way to join a virtual session to maximise participation and engagement.

PLNTS will manage MyPL and communicate with you about alternative delivery methods and/or alternative dates.

We apologise for any inconvenience this may cause. We know this is impacting everyone across NSW and globally. All updates regarding our future sessions will be posted on the PLNTS website course catalogue and Schoolbiz platforms in the coming weeks.

Please do not hesitate to email should you have any questions regarding our courses.

For FAQs regarding what we can all do to be self-responsible, please see the attached COVID-19 FAQs or visit the Department?s Novel Coronavirus (COVID-19) information page.

About non-teaching staff

School based non-teaching staff members make an important contribution to student progress and achievement by supporting principals, students and teachers, and maintaining positive relationships with parents/caregivers and the wider community.

Non-teaching staff members in our schools include:

  • Aboriginal Education Officers
  • Business Managers
  • Community Liaison Officers
  • Farm Assistants
  • General Assistants
  • School Administration Managers
  • School Administration Officers
  • School Learning Support Officers

What professional learning is available?

Face to Face

Please visit our course catalogue to see the range of professional learning available, including conferences and workshops for school based non-teaching staff in your area.


Please see our range of e-learning and PowerPoint sessions available.

Coaching and Mentoring Program

Find out more about the Excellence in School Administration (ESA) coaching and mentoring program

If you have any questions please contact us at

How is professional learning designed?

Professional learning is designed, developed and facilitated for non-teaching staff utilising the Excellence in School Administration Framework (PDF 112KB) and consultation with key stakeholders, including role-specific working groups.

There are seven working groups across NSW. Their relevant experience and connection to networks contribute to the development of resources, conference agenda's, communication and evaluation of professional learning.

To understand how the PLNTS team is structured and works with key stakeholder groups, please see the governance structure.

Further information

For more information, please contact the PLNTS team at

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