How do I install Adobe?

For Intune:

1. Open the Company Portal app from the Start Menu and it will open up to the Home Page of the Company Portal.
2. On the top, in Search apps, type “Adobe” and press enter.
3. Click on the App you would like to install.
4. Click Install to install the application.

For UDM, you may also find eT4L and Management Tools useful.

How do I access Adobe Creative Cloud?

Staff and Students can access Adobe Creative Cloud if they have been provided a licence. Click here to access a guide to help this process for Staff and Students.

The available licences will be free to valid staff and students. EDConnect is being utilised solely for the purpose of ensuring that only those that require access receive a licence.

The need for an Adobe Creative Cloud licence can change over time, and to ensure all students and staff can obtain a licence when they need one, the limited pool of licences needs to be effectively managed.

A key part in managing our licence pool is through regular analysis of licence usage. Licences which have had prolonged period of inactivity may be retrieved and put back into the licence pool.

All school-based staff will be able to apply for licences, regardless of their employment status. For casual staff that need the full Creative Cloud licence, we encourage you to use the school name and code from a school that you work at.

Yes. But we are asking all staff to consider if they require a Creative Cloud Licence. Guidance on how to make that decision can be found here.

Schools can use the online form to request a license in bulk for classes and scholastic years by inputting all email addresses of the staff and students who require a license, into the the request description. File attachments or URLs pointing to remotely-hosted lists are not supported and will not be processed.

Please ensure email addresses are captured correctly.

As the licence is requested we will prioritise deployment. It will be a fast turnaround. Reducing impact to student learning is our priority.

The Creative Cloud package is built in a way that includes all products within our agreement.

Your licence will work on any device that has the software.

Our current agreement does not allow for primary students to access these tools but Adobe Express has many of these tools available within in its simple interface.

Staff and students can access Adobe Express through a tile on their staff or student portal. Guides to help this process can be located here:

Staff Access for Adobe Express

Student Access for Adobe Express

Many common functions such as viewing, printing, completing fillable areas of a document and signing with a digital certificate can be completed in Acrobat Reader.

For help in changing the default app for viewing PDFs on your computer, head to the Adobe Acrobat Reader page on the T4L website to view the prepared QRGs.

Education Support Staff will have the same licence options as school-based teaching staff. We are asking all Education Support Staff to speak to their line manager and consider if they require a Creative Cloud Licence for their role. Guidance on how to make that decision can be found here.

Adobe Express is covered under our enterprise agreement with Adobe and parental consent isn’t required. 

Adobe Captivate is not a Creative Cloud program and licences for department staff are not included in the standard Adobe Creative Cloud enterprise agreement. If you have a requirement for Captivate, please log an EDConnect request. You will need to provide your department User ID and request a licence for Adobe Captivate to be added to your Creative Cloud licence. 

Desktop applications 

• Acrobat DC 

• Character Animator 

• Dimension 

• Lightroom Classic 

• Media Encoder 

• XD (EOL) 

• After Effects 

• Animate 

• Audition 

• Bridge 

• Dreamweaver 

• Illustrator 

• InCopy 

• InDesign 

• Photoshop 

• Prelude (EOL) 

• Premiere Pro 

• Premiere Rush (EOL) 

Included Applications 

• Acrobat DC Standard 

• Acrobat Pro 

• Acrobat Reader 

• After Effects 

• Animate 

• Audition 

• Bridge 

• Character Animator 

• Dimension 

• Dreamweaver 

• Edge Animate 

• Edge Code 

• Edge Inspect 

• Edge Reflow (Preview) 

• Express 

• Fireworks CS6 

• Flash Builder 

• Fresco (for iPad and Windows 10) 

• Fuse (Beta) 

• Illustrator 

• Illustrator (for iPad) 

• InCopy 

• InDesign 

• Lightroom 

• Lightroom Classic 

• Lightroom Mobile 

• Media Encoder 

• Muse 

• Photoshop 

• Photoshop (for iPad) 

• Photoshop Express 

• Prelude (EOL) 

• Premiere Clip 

• Premiere Pro 

• Premiere Rush (EOL) 

• Premiere Rush Mobile (EOL) 

• Scan 

• Scout 

• Spark Page 

• Spark Video 

• Speed Grade 

• XD (EOL)  

• XD Mobile (EOL) 

Included Services 

• Creative Cloud Publish Storage 

• DC Storage 

• Device Preview 

• Edge Inspect 

• Express 

• Extract 

• Firefly 

• Fonts 

• Illustrator on the Web (Beta) 

• Lightroom Photo Cloud Storage 

• Lightroom Web 

• PDF Services 

• PhoneGap Build 

• Photoshop Online 

• Publish Online 

• Publish Services 

• Sign Transactions 

• Story Plus 

• Team Projects 

Users can access the Creative Cloud on 2 workstations and one mobile device. When attempting logging onto another device the user will be prompted to log out of other devices.  

Acrobat Pro, Acrobat Pro DC and Acrobat DC are all the same tool, but some legacy names can still cause confusion. The updated name in UDM moving forward will be “Acrobat Pro”.

There are many options available for viewing and editing PDFs. You can access PDFs through the browser (free), Acrobat Reader (free) Adobe Express (all staff and students have an automatic licence) and Acrobat Pro (apply for a licence). There are also built in features within Google Workspace and M365. See the table below to find the product that will meet your needs.  

View Tools for PDF's document here

For further information, see the following resources:

• T4L PDF Support Guides 
  
• Adobe Acrobat Features - Explore all the features of Adobe Acrobat, including editing, converting, and e-signature tools 
• Edit PDF Content in Word - Learn how to edit PDFs using Microsoft Word 
  
• Edit or Make Changes to a PDF File - Use Office programs to edit and convert PDFs 
  
• Adobe Acrobat PDF Edit, Convert, Sign Tools - Access Adobe Acrobat tools directly within Google Drive 

Please fill out an EDConnect ticket and select 'Adobe Creative Cloud licence - Licence no longer required' to revoke so we can allocate to another student or staff member that needs them.

Your licence may drop off if your account has been inactive for some time.

No. The software will be licenced to individuals and will work when you sign in. If it appears your licence has not yet been applied in the Adobe app you’ve opened, press ctrl + shift + R to relaunch the product and re-authenticate.

The requester will receive an email notification advising the request has been processed. If you are not the requester, you will need to contact them for an update but as a guide, license requests will be processed within 48 hours of submission.

Our system requires you to sign in every 14 days for each device you have signed into.

If you find this is happening more often than once per week, refer to this 'Reduce Popups T4L Support Guide'.

Adobe Stock is not included in the licence.