Term 4, 2023 interpreting services

Interpreting services

Online, onsite and telephone interpreters can be used by schools, parents or the community for meetings or interviews with a school or the Department of Education.

• Depending on the location, on-site, online or telephone Interpreters are available for languages other than English.
• Some Aboriginal language interpreters are available using telephone interpreters. See the telephone interpreting pages for more information.
• Auslan interpreters are available for onsite or online meetings via video link for the deaf or hearing impaired. Please see the onsite interpreting or online interpreting pages for available providers.
• The National Relay Service can assist a person who is deaf or has a speech impairment.

For advice on using interpreters in schools, view Working with interpreters in schools (30 mins 16 sec), developed by the Victorian Department of Education and Training.

Funding

Costs for interpreter services are generally met by the department for:

• meetings about school enrolment, subject choice, student progress reports, attendance, welfare or behaviour issues
• interviews with a year adviser, school counsellor, principal or Department of Education staff
• P&C meetings, parent-teacher interviews, careers education, subject selection evenings and so on
• parents, carers and community members to ring the school or local Department of Education office to ask for or provide information or advice, to give feedback, raise a concern or make a complaint.

Interpreters are not funded by the department for events such as graduation ceremonies, awards ceremonies, school performances or school excursions - schools may choose to fund these themselves.

Translations

Visit Translated documents for important school information.

Schools should visit New translations if considering funding their own translation.