Engaging with your child’s education

The best education happens when families and schools work together.

Relationship building is the most important part of transitioning to school. Your school is committed to working with you to ensure you have all the information and support you need to help your child get the most out of school. In addition, you have the right to feel welcome at school, be treated fairly and be able to actively participate in your child’s schooling.

In return, we ask that you interact with the school community in a positive way. This includes your child’s teacher, school staff, other children and their parents and carers. We are all partners in our children’s education.

School staff have the right to feel safe in their workplace without experiencing intimidating actions, language, or inappropriate and unhelpful communications.

All of our interactions and communications – including those about difficult or complex issues – should be timely, respectful, transparent and focused on solutions.

Get involved

  • Get to know teachers, school staff, other parents or carers and your child’s friends.

  • Attend school events such as parent and teacher nights, presentation nights, award ceremonies, performances or showcases.

  • If you can, provide your child with out-of-school opportunities to bond with their friends and the community such as volunteering, sports and supervised play dates.

How to find the right person if you have questions or concerns

The best education happens when families and schools work together.

If you have questions about your child starting Kindergarten, aim to contact your local school before term starts.

Once your child has started school, you may have questions or concerns. Your child’s teacher is often the best place to start if you would like to talk about your child’s progress. If you aren’t sure who to talk to, your child’s teacher or school office staff can give you the right contact details.

Give us your feedback

If you have a complaint, compliment or suggestion, give us your feedback.


  • DoE


  • Primary school

Business Unit:

  • Communication and Engagement
Return to top of page Back to top