Contact us
For questions or more information about attendance related matters, please contact the appropriate team below.
For policy support with queries relating to the School Attendance Policy, student attendance procedures and exemption procedures:
- email attendance@det.nsw.edu.au
- contact the relevant school services staff for your school (staff only).
For technical support queries relating to student attendance, please contact EDConnect via online query or by telephone on 1300 32 32 32.
For technical support queries relating to your school's attendance recording software, please contact your provider (Sentral, Compass, Millennium etc).
| Wellbeing area | Contact details |
|---|---|
Child protection services |
If you are concerned about the safety of a student you are encouraged to use the Mandatory Reporter GuideExternal link. For information on Child Protection Training, log in to MyPL via the portal. For more information email cptraining.cps@det.nsw.edu.au. |
School counselling services |
For more information regarding the school counselling service, email schoolcounselling@det.nsw.edu.au. |
Out of home care |
For queries related to Out of Home Care, email OutofHomeCare_StateOffice@det.nsw.edu.au. |
Student behaviour, including student bullying, suspension and expulsion |
For advice in implementing the Student Behaviour Policy and Suspension and expulsion procedures, email studentbehaviour@det.nsw.edu.au |
Student health |
For more information regarding student health and physical care, email Student.Health@det.nsw.edu.au. |
Student voice, participation and leadership |
For questions related to student voice, participation and leadership, please email student.leadership@det.nsw.edu.au. |
Student Wellbeing |
For support with student wellbeing, including the implementation of the NSW Wellbeing Framework for Schools, email wellbeing@det.nsw.edu.au. |
If you would like to provide feedback on how we can improve the Attendance matters website, please email attendance@det.nsw.edu.au.