Retail Services
This course provides you with the skills and knowledge to work in the retail industry. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
Is this course right for me?
Retail Services reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. These individuals possess a range of well-developed service based skills where initiative is required.
| Credential available | Course code / name | ATAR eligible | Mandatory placement hours | SBAT available | Specialisation required for full qualification |
|---|---|---|---|---|---|
| Full Certificate | SIR30216 Certificate III in Retail | Yes | 70 hours | Yes | No |
Where can this course take me?
Potential job roles include:
- frontline sales assistant
- customer service representative
- shop assistant
- retail supervisor
- team leader
- senior sales assistant
- visual merchandising
This course can lead to further study, such as:
- SIR40316 Certificate IV in Retail Management
- SIR60116 Diploma of Retail Leadership
- SIR50217 Diploma of Visual Merchandising
Subjects that support this career path
- Business Studies
- Business Services
- Financial Services
- Hospitality
- Skills for Work and Vocational Pathways
Interested?
For more information contact your VET Coordinator or Careers Adviser.
Download the course factsheet
Disclaimer: Qualification information is subject to change