Retail Services

A Certificate III in Retail gives you the essential skills and knowledge you need to kick start your career in retail.

Is this course right for me?

Nearly every aspect of our lives involves products or services delivered through the retail industry. If you have a passion for something whether it be computer games, sport, food, clothing, cars, or the creative and performing arts, the retail industry gives you the opportunity to work selling products and services in your area of interest and the potential to run your own retail business. This course prepares you to work in the retail industry providing skills to engage the customer, maintain daily store operations, and deliver on organisational expectations.

It provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Credential available Course code / name ATAR eligible Mandatory placement hours SBAT available Specialisation required for full qualification
Full Certificate SIR30216 Certificate III in Retail Yes 70 hours Yes No

Where can this course take me?

Potential job roles include:

  • customer service assistant
  • sales person
  • stock controller
  • visual merchandiser.

Further study in courses such as SIR40316 Certificate IV in Retail Management and SIR60116 Diploma in Retail Leadership provides opportunities to take on management roles in the retail industry.

Subjects that support this career path

  • Business Studies
  • Business Services
  • Financial Services
  • Hospitality


For more information contact your VET Coordinator or Careers Adviser.

Download the course factsheet

Disclaimer: Qualification information is subject to change


  • Skills


  • Services jobs

Business Unit:

  • Skills and Pathways
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