Step 1: School and parents complete necessary forms

• Assess whether your child may be eligible for assisted school travel
• Download and complete the application, variation or change request form
• Provide supporting documentation:
  • Formal advice of student placement (government schools only)
  • Evidence of enrolment in support class
  • Disability confirmation sheet
  • Employment details including hours of work, start and finish times
  • Medical certificates (where applicable)
  • Parent TAFE or university timetable (where applicable)
  • Shared care request form (where applicable)
  • Risk management, behaviour and or health care plans (where applicable)
  • Other relevant information e.g. mechanical reports, licence suspensions, court orders (where applicable)

Step 2: School principal makes recommendation

• School submits completed application with supporting documentation to the ASTP

Step 3: ASTP Central Processing team

• checks all documents are included
• checks all details are provided
• contacts parents to conduct a phone interview with follow-up information (ASTP's phone number will appear as a private number)

Step 4: Assessment and decision

• Application sent to ASTP Logistics and Education teams for assessment and decision

Step 5: Notify outcome

• Application: parent advised by letter, and if approved, the school sent an updated run card.
• Variation/change request: school advised.

What happens next

Where possible ASTP will assess each application within seven (7) working days.

If your child’s application is approved, ASTP will organise the transport arrangements for your child. Before transport commences the contractor/driver will contact you regarding pick up and drop off times to and from your child's school. Parents can access more information about starting transport, their responsibilities and any changes to approved travel arrangements.

If your child's application is unsuccessful or their variation is declined, you can submit an appeal within 30 days of the date on the letter you receive declining your child's application for transport.