About the National Quality Framework

The National Quality Framework (NQF) provides a national approach to regulation, assessment and quality improvement for most education and care services for children around Australia.

The NQF aims to improve the educational and developmental outcomes for children attending education and care services, and promote continuous improvement in service quality.

The framework includes:

  • the National Law and National Regulations
  • the National Quality Standard (NQS)
  • a nationally consistent assessment and quality rating process
  • approved learning frameworks.

A key element of the NQF is the National Quality Standard (NQS) which identifies seven quality areas that are important to outcomes for children. These quality areas are:

  1. Education program and practice
  2. Children's health and safety
  3. Physical environment
  4. Staffing arrangements
  5. Relationships with children
  6. Collaborative partnerships with families and communities
  7. Governance and leadership.

Services undergo regular assessments and are given a rating for each of these quality areas as well as an overall rating based on these results.

Quality Ratings video for services

Quality Ratings video for services

Voiceover

NSW is introducing a family-friendly quality ratings guide to explain the Education and Care Quality Ratings.

Visual

The screen opens with an NSW Government logo and the heading: ‘The NSW Department of Education - Education and Care Quality Ratings’

The next screen opens with a white on blue drawing of an outline of a day care centre.

Followed by a Star graphic of the ratings system displaying the four coloured stars and multi coloured tick and what they represent with:

  • Pink representing ‘Significant Improvement Required'
  • Yellow representing ‘Working Towards National Quality Standard’
  • Green representing ‘Meeting National Quality Standard’
  • Blue representing ‘Exceeding National Quality Standard’
  • Multi coloured tick representing ‘Excellent Rated by ACECQA’

Voiceover

This graphic displays your existing quality rating.

Visual

Heading saying : The NSW Department of Education, Education and Care Quality Ratings.

Followed by a Star graphic of the ratings system displaying the four coloured stars and what they represent with:

  • Pink representing ‘Significant Improvement Required'
  • Yellow representing ‘Working Towards National Quality Standard’
  • Green representing ‘Meeting National Quality Standard’
  • Blue representing ‘Exceeding National Quality Standard’
  • Multi coloured tick representing ‘Excellent Rated by ACECQA’

Voiceover

Bright and bold and easy for parents to understand, ratings will need to be displayed in a prominent place where they can easily be seen by anyone entering the service including potential families.

Visual

Screen shows graphic displaying the ratings system with the four stars and multi coloured tick.

Each star is a different colour with pink representing ‘Significant Improvement Required,’ Yellow representing ‘Working Towards National Quality Standard,’ Green representing ‘Meeting National Quality Standard,’ Blue representing ‘Exceeding National Quality Standard’ and the Multi coloured tick representing ‘Excellent Rated by ACECQA’

Next to the stars the criteria on which the centres are judged are listed:

1. Educational program and Practice

2. Children’s health and safety

3. Physical environment

4. Staffing arrangements

5. Relationship with children

6. Collaborative partnerships with families and communities

7. Governance and leadership

Below that there is a bar chart showing the rating level the centre has achieved for each category of the star standards. The first bar shows the centre has ‘Significant Improvement Required,’ the second bar ‘Working Towards National Quality Standard,’ the third bar ‘Meeting ‘National Quality Standard’ and the fourth bar ‘Exceeding National Quality Standard’

Visual

You use this as an opportunity to talk to families about your rating, and your continuous Quality Improvement Journey. Quality ratings identify both your service’s strengths, and areas for improvement.

Voiceover

The yellow ‘Working Towards National Quality Standard’ is displayed and adjacent is the criteria on which the centres are judged is listed:

1. Educational program and Practice

2. Children’s health and safety

3. Physical environment

4. Staffing arrangements

5. Relationship with children

6. Collaborative partnerships with families and communities

7. Governance and leadership

Next to that there is a bar chart showing the rating level the centre has achieved for each category of the star standards. The first bar shows the centre has ‘Significant Improvement Required,’ the second bar ‘Working Towards National Quality Standard,’ the third bar ‘Meeting ‘National Quality Standard’ and the fourth bar ‘Exceeding National Quality Standard

Voiceover

As you know, the ratings are not a pass or fail system. Each service is on their own journey of continuous quality improvement. Quality is measured on a scale and ratings are designed to promote continuous improvement.

Visual

The blue ‘Exceeding National Quality Standard’ is displayed and adjacent is the criteria on which the centres are judged is listed:

1. Educational program and Practice

2. Children’s health and safety

3. Physical environment

4. Staffing arrangements

5. Relationship with children

6. Collaborative partnerships with families and communities

7. Governance and leadership

Next to that there is a bar chart showing the rating level the centre has achieved for each category of the star standards. The first bar shows the centre has ‘Significant Improvement Required,’ the second bar ‘Working Towards National Quality Standard,’ the third bar ‘Meeting ‘National Quality Standard’ and the fourth bar ‘Exceeding National Quality Standard’

Voiceover

Conversations with families about your rating will give them a better understanding of the practices that make your service unique.

Visual

Graphic displaying poster of the full ratings system including the coloured stars, judging categories and measuring criteria

1. Educational program and Practice

2. Children’s health and safety

3. Physical environment

4. Staffing Arrangements

5. Relationship with children

6. Collaborative partnerships with families and communities

7. Governance and leadership

Adjacent to that is a bar chart showing the rating level the centre has achieved for each category of the star standards. The first bar shows the centre has ‘Significant Improvement Required,’ the second bar ‘Working Towards National Quality Standard,’ the third bar ‘Meeting ‘National Quality Standard’ and the fourth bar ‘Exceeding National Quality Standard’

Following is a NSW Department of Education statement that the system has been assessed against the National Quality Standard for Early Childhood Education and Care and School Age Care and these ratings have been awarded in accordance with the Education and Care Services National Regulations 2011

Voiceover

Find out more on the Education NSW website.

Visual

NSW Government logo and to learn more go to: education.nsw.gov.au/early-childhood-education

Category:

  • Early childhood education

Business Unit:

  • NSW ECEC Regulatory Authority
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