Our approach
The focus of the strategy is to ensure the department’s technology foundations are built around Security, Stability, Sustainability, and Scalability.
Our guiding principles
Designed through extensive consultation with DoE and in alignment with NSW Government policies, we will use the following guiding principles as a tool to support decision making in the definition of the future state architecture.
Cloud-first thinking: Technology solutions must preference cloud components.
Reuse before buy, buy before build: Leverage existing technology or preference consumption of as-a-service solutions.
Whole-of-Government approach: Use cross-agency agreements to realise economies of scale with large external vendors.
Innovative and agile culture: Create the environment to allow teams to innovate safely with confidence.
Freedom within boundaries: Allow for choice within governed guidelines for smaller and niche solutions.
Insight-driven decision making: Ensure faster access to rich data and insights, enabled by improved data quality, governance and integration.
Innovative and agile culture: Create the environment to allow teams to innovate safely with confidence.
More configuration, less customisation: Favour selection of packaged solutions to reduce the risk of customisation overheads.
Compatible platform choices: Ensure new solutions integrate with the existing ICT ecosystem.
Strong security and privacy: Create a culture that builds robust security and privacy standards and controls.
Our supporting documents
The Digital Strategy cannot deliver on its own. It needs to be reinforced by a scalable future state architecture, strengthened by a sustainable operating model and stabilised through a robust service transformation technical roadmap. The following documents are in development.
Target State Architecture
A foundational, forward-looking technology landscape consisting of detailed architecture blueprints and key platform decisions providing a future state architecture that is agile and scalable.
ITD Operating Model
A future state description of a refreshed way of working, defining engagement channels, key functions and teams required within ITD to deliver value through digital services to our department and community.
Implementation Roadmap
A delivery roadmap enabling the Transformation of Support Services program to deliver efficient, effective and easy-to-find services in-line with the department's transformation and reform agenda.