Retail Services: Social Media

Learn to develop and manage social media and online strategies in an evolving retail environment. Build the skills and knowledge to meet an organisation's social media requirements while gaining skills to work in a diverse range of retail settings.

Is this course right for me?

Retailers have turned to social media as an affordable and accessible way of engaging with existing and prospective customers through marketing; and more increasingly to sell goods.

As a retailer using social media you will develop content to build relationships with customers to raise the profile of products and brands.

Qualification Course name / code ATAR eligible Mandatory placement hours Virtual delivery available
Full Certificate SIR30216 Certificate III in Retail Yes 70 Yes

Where can this course take me?

  • Advertising
  • Market researcher
  • Market analyst
  • Statistician
  • Retail management
  • Retail consultant
  • Brand ambassador
  • Social media influencer.

This course can lead to further study, such as:

  • 10904NAT - Diploma of Social Media Marketing
  • BSB50820 - Diploma of Project Management
  • BSB50420 - Diploma of Leadership and Management.

Subjects that support this career path

  • Visual Arts
  • Drama
  • Business Studies
  • Economics
  • English
  • Geography
  • Mathematics
  • Industrial Technology - Multimedia Technology
  • Photography
  • Video and Digital Imaging.


Speak to your school to find out more.


  • Skills


  • Services Industries

Business Unit:

  • Training Services NSW
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