How to log in

1. Go to https://shsoc.education.nsw.gov.au and select ‘Log in’ from the lower section of the page.
2. Enter your email address (that you used when registering for your online application).
3. Enter your password.
4. Select ‘Log in’.
5. A confirmation code will be sent to your email address.
   
   You may need to wait up to 10 minutes for the code to be received. The code is valid for 15 minutes. Check your Spam or Junk folders also. Please do not keep clicking on 'Resend confirmation code' otherwise your code will get out of sync.
6. Enter the code in the space provided and select ‘Confirm’.

Troubleshooting

Forgotten password

• If you have forgotten your password, select ‘Forgot your password’ to be sent an email to reset it (link is valid 2 hours).
  
  If you experience difficulty re-setting a new password, ensure you have entered 14 characters which includes capital and uppercase letters, a number and a special character.
• Check your Spam or Junk folder.

Wrong confirmation code

• If the wrong confirmation code is entered an error will appear. You will have 3 attempts to enter a valid confirmation code.
• You may also select ‘Resend confirmation code’ to receive a new confirmation code (via email) to enter.
• If you have entered 3 wrong codes, you will need to go back to the login page and re-start the log in process (each code will remain valid for 15 minutes).

Need more help?

If you still can’t log in please email: set@det.nsw.edu.au.