Complaints compliments and suggestions

In this section

Complaint, compliment or suggestion form

Use this online form to make your complaint, compliment or to make a suggestion.

Our commitments to complaint handling

We value your feedback and are constantly improving the way we work. Find information about our commitments to effective complaint handling and our complaint handling processes.

Making a complaint about NSW public schools - guide for parent & carers

Information for parents and carers about how to make a complaint or provide feedback to the department about NSW public schools.

Tips and advice for effective complaining

It helps us to understand your concerns and take action if you provide the information we need clearly and promptly. Here are some helpful tips on what to consider and the steps you can take when making a complaint.

Information for students

Information for students about how to raise a concern or issue about our schools and services, and what to expect.

Making a complaint about other education services

What to do if you have questions, issues, complaints or compliments about other education services, including early childhood education services and non-government schools.

Video: Making a complaint, providing feedback or a compliment

Watch a short video about making a complaint, providing feedback or a compliment about NSW public schools.

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