Wellbeing services

Self-care is incredibly important. Feelings of wellbeing are fundamental to your health and enable you to successfully overcome difficulties and achieve what you want out of life.

When developing your own self-care routines and rituals, keep in mind that the more often you manage your wellbeing, the longer you will be able to sustain a happy and positive mindset.

Emergency services and incident reporting

Access the following services in an emergency or if you need to report an incident.

Phone: 000

About: Is someone seriously injured or in need of urgent medical help? Is your life or property being threatened? Have you just witnessed a serious accident or a crime?

Link: Australian Government Triple zero (000)

Mental health support

Phone: 1800 551 800

Age group: 5 to 25 years

About: A private and confidential 24/7 phone and online counselling service.

Link: kidshelpline WebChat Counselling

Chat online: 24 hours a day, 7 days a week

Phone: 1300 224 636

Age group: All ages

About: 24/7 information and support to help everyone in Australia achieve their best possible mental health, wherever they live.

Link: Welcome to Youth BeyondBlue

Chat online: 24 hours a day, 7 days a week

Phone: 1800 737 732

Age group: All ages

Interpreter: 13 14 50

About: A confidential information, counselling and support service for people impacted by sexual assault, domestic or family violence and abuse.

Link: 1800RESPECT Online Chat

Chat online: 24 hours a day, 7 days a week

Find a centre: Headspace centres in Australia

Age group: 12 to 25 years

About: 24/7 online and telephone support and counselling service for young people, their families and friends.

Link: Welcome to eheadspace


Phone: 1300 659 467

Age group: All ages

About: A 24/7 nationwide online counselling to people who are affected by suicide, experiencing thoughts of self-harm or suicide.

Link: Suicide Call Back Service Online Counselling

Chat online and video: 24 hours a day, 7 days a week.

Phone: 1800 011 511

Age group: All ages

About: A mental health professional will answer your call about mental health concerns for you or someone you are concerned about including children, teens, adults and older people.

Link: NSW Health Mental Health Line

Phone: 24 hours a day, 7 days a week.

Phone: 13 11 14

Age group: All ages

Text: 0477 131 114 Text service information

About: A 24/7 crisis support and suicide prevention service.

Link: Lifeline Crisis support chat

Chat online: 24 hours a day, 7 days a week

Text: 24 hours a day, 7 days a week

Phone: 1800 184 527

Age group: All ages

About: An anonymous and free LGBTI peer support and referral service for people wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.

Link: Qlife Webchat

Chat online: 3pm - midnight, 7 days a week

Phone: 3pm - midnight. 7 days a week

Phone: 1800 187 263

Age group: All ages

About: Supporting people living with complex mental health issues and the people that care about them.

Link: Sane Australia Phone, Online Counselling & Peer Support

Chat online: 10am to 10pm, 7 days a week.

Phone: 10am to 10pm, 7 days a week.

Phone: 1800 422 737

Age group: All ages

About: Carer Gateway offers emotional support, referrals and distributes carer specific resources and information to carers and community members.

Link: Carer Gateway

Phone: 9am to 5pm, Monday to Friday.

More information

Additional mental health resources and information.

About: Primary areas of mental health research and treatment include: depression, bipolar disorder, post-traumatic stress disorder (PTSD), anxiety, workplace mental health, adolescents and young people, suicide prevention, e-mental health, and positive psychology and wellbeing.

Link: Black Dog Institute

About: Our mission is to deliver innovative e-mental health services that enable young people to take control of their mental health and wellbeing.

Link: Reachout.com

About: BRAVE-ONLINE is an evidence-based cognitive behavioural therapy (CBT) available online to help children (8-12) and teenagers (13-17) cope with anxiety.

Link: BRAVE-Online

About: Online and app-based program to improve the wellbeing of young people through mindfulness meditation.

Link: Smiling Mind

Wellbeing apps

Apps to support you or your child.

About: Calm Harm provides tasks that help you resist or manage the urge to self-harm. You can add your own tasks too and it's completely private and password protected.

Cost: Free

Available: Call Harm app on the App Store and Google Play

About: ReachOut Worry Time interrupts repetitive thinking by setting aside your worries until later, so you don't get caught up in them and can get on with your day. This means you can deal with worries once a day, rather than carrying them around with you 24/7

Cost: Free

Available: ReachOut Worry Time on the App Store and Google Play

About: Smiling Mind is a meditation app for young people. It has been developed by a team of psychologists and uses mindfulness to boost calmness, contentment and clarity. Mindfulness meditation has been shown to help manage stress, resilience, anxiety, depression and improve general health and wellbeing.

Cost: Free

Available: Smiling Mind app on the App Store and Google Play

About: The fear of threat, or anxiety, is like a strong gust of wind. It drags you in and makes you want to fight it or run away. Instead, face your fear with the free Clear Fear app and learn to reduce the physical responses to threat as well as changing thoughts and behaviours and releasing emotions.

Cost: Free

Available: Clear Fear app on the App Store and Google Play


  • Wellbeing
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