Digital devices and online services for students

Direction and guidance on the safe, responsible and respectful use of digital devices and online services for students in NSW public schools.


All staff and students in NSW public schools.

Version Date Description of changes Approved by
2.0.0 09/10/2023 Updated the policy to remove reference to mobile phones. Converted to the new policy template. Changed policy name from 'Student use of digital devices and online services'. Executive Director, Digital Learning
  1. Policy statement
    1. Digital devices include laptops, tablets, wearable technology (such as smartwatches and headphones) and other devices that can receive, store, process and share digital information and connect to applications (apps), websites and other online services. Online services include digital classrooms, chat and messaging, online games, virtual reality, interactive online learning activities, social media and other online spaces.
    2. Students need to use digital devices and online services in a safe, responsible and respectful manner.
    3. Students may only use digital devices and online services in specific circumstances, such as for an educational purpose, to support student learning, wellbeing and educational outcomes, or as part of a reasonable adjustment to enable students with specific needs to participate in education on the same basis as other students.
    4. Principals will assess individual requests for any exemptions to the use of digital devices and online services.
  2. Context
    1. Digital devices and online services are an important part of everyday life, shaping the way children and young people learn, communicate, work and play. Learning environments should support students to develop technological, social and emotional competencies. This support should maximise the benefits and minimise the risks of digital environments and prepare students for life beyond school.
    2. The department does what it reasonably can to provide safe and secure access to school resources, equipment and infrastructure, including internet connectivity, for students at school.
  3. Policy contact
    1. Digital Learning team
  4. Monitoring the policy
    1. The Executive Director, Digital Learning monitors the implementation of this policy, regularly reviews its contents to ensure relevance and accuracy, and updates it as needed.
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