Care workers to receive trauma training

The NSW Government will fund a new pilot trauma training program to help care workers look after themselves and the people they work with.

20 October 2021
VET trainee with senior resident of aged care facility
Image: Trauma training to help care workers care for themselves

A new training program will be piloted to help care workers look after themselves and the people they work with amid growing demand for trauma training.

The trauma training program funded by the NSW Government will see existing aged, disability and community services workers learn about the effects of trauma on themselves and others, and how to maintain their own personal health.

Minister for Skills and Tertiary Education Geoff Lee said the NSW Government recognises the important role community services workers play, particularly during the current pandemic.

“The wellbeing of our community services and health staff is front of mind in the trauma training program. While these jobs are very rewarding, it’s also important to recognise the toll it can have on our invaluable frontline workers,” Mr Lee said.

“The growing health sector plays a huge role in improving the quality of life in our communities, so we need to ensure our workforce has the skills and resources to care for themselves while also caring for the vulnerable.”

“This Government is listening to those with their finger on the pulse and is making sure they are supported and feel empowered in their jobs.”

The program will be delivered through Training Services NSW, TAFE NSW and industry leaders and will initially see more than 100 people complete training through a blended delivery model.

Minister for Mental Health Bronnie Taylor said participants will gain an understanding of how trauma can affect different people and their families and carers.

“It’s vital at this time that we look after the mental health and wellbeing of those important workers on the frontline. Giving them the skills to look out for signs of distress and how to cope are vitally important,” Mrs Taylor said.

Minister for Families, Communities and Disability Services Alister Henskens said the community services sector had been working around the clock during the pandemic, delivering critical support often under challenging circumstances.

“We’re working hard to strengthen support for the community services sector and this investment is another example of our Government prioritising the wellbeing of our critical frontline workers,” Mr Henskens said.

TAFE NSW Community Services Head Teacher Keith Bourke said it was important for people to understand trauma in order to learn how to manage it.

“This is very important for support workers in the disability industry, in aged care, or in any industry working with people who may have vulnerabilities.”

“Understanding trauma and understanding the process of how people are affected can be very helpful so that people don’t feel powerless.”

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