Prepare for difficult conversations

Leaders can prepare to have a difficult conversation by-
  • initiating a conversation. Communicate with the other person regarding the nature of the meeting, for example ā€˜Iā€™d like to talk with you about...ā€™ and invite them to do some preparation of their own to support the discussion.
  • selecting an appropriate time and place. Mutually agree on a time and place where all parties can feel talk comfortably to talk, will not be without being interrupted, and have sufficient time to have the discussion.
  • keeping a positive mindset. Remember the conversation is not a personal attack, but an opportunity for growth.
  • considering if a support person should witness the conversation, and if so, ask this question or make this known prior to the meeting
  • using a script, to prepare and rehearse the conversation.
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