End user computing



IT Service name

End user computing for non-school staff

IT Service category

Common IT services

Business service category

Manage the business

Customer portfolio

Non-schools
IT service description ITD procures, distributes, manages and supports Microsoft Surface devices and standard peripherals for all non school staff. These provide access to e-mail, network storage, printers and centrally managed desktop productivity software (Microsoft Office).

Business owner

Director, Service Support

Service owner

Director, Desktops, Directories and Collaboration

Support contact

Log an online query anytime and EDConnect will respond during business hours

OR

You can telephone EDConnect on 1300 32 32 32

How service is requested

Log a call with EDConnect via phone or online query.

Please give at least 5 days notice for a device to be configured and made available. for new starters

EDConnect support hours

7:30am - 6:00pm (weekdays)

Mandatory maintenance window

3rd Sunday of every month

Accessing this service

Log a call with EDConnect for new starters in non-school roles
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