Student email

IT Service name

Student email

IT Service category

Common IT services

Business service category

Manage business

Customer portfolio


IT service description

A customised version of Google Gmail that has additional content filtering. Note that all emails are copied and archived for investigative purposes

Business owner

Director, Learning systems

Service owner

Director, IT Service Delivery

Support contact

You can log an online queryExternal link anytime and EDConnect will respond during business hours


You can telephone EDConnect on 1300 32 32 32

How service is requested

Service is provided by default to all students

EDConnect support hours

7:30am - 6:00pm (Weekdays)

Mandatory maintenance window

Google is responsible for Gmail service maintenance. However, some monthly ITD maintenance activities can affect access to student Gmail

Accessing this service

Students can access a customised Gmail via a link in their Student PortalExternal link

Minimum system requirements

Browser: Internet Explorer 11 / Firefox
Operating system: Windows 7 / Windows 10 and Mac OSX

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