IT Service name


IT Service category

Software and application services

Business service category

Learning management

Customer portfolio


IT Service description

The system provides support to business processes that deal with K-2 assessment and analysis of knowledge, skill and understanding that children bring to school, development of early learning plans and provision of feedback to parents

Business owner

Director, Learning systems

Service owner

Director, Learning management & tools

Support contact

You can log an online queryExternal link anytime and EDConnect will respond during business hours


You can telephone EDConnect on 1300 32 32 32

How service is requested

Users should consult their principal. Access is granted through Access Management Utility (AMU) by the Principal

EDConnect support hours

7:30am - 6:00pm (Weekdays)

Mandatory maintenance window

3rd Sunday of every month

How do you access this service

Authorised users can access PLAN via the Application tab on DoE PortalExternal link

Minimum System Requirements

Browser: Internet Explorer 11 / Firefox
Operating system: Windows 7 / Windows 10 and Mac OSX

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