Directory services

IT Service name

Directory services

IT Service category

Application services

Business service category

Manage business

Customer portfolio

Schools / Non-schools

IT service description

Directory services are software systems that store, organize and provide access to directory information in order to unify network resources

Business owner

Executive Director, Infrastructure services

Service owner

Director, Directories and collaboration

Support contact

You can log an online queryExternal link anytime and EDConnect will respond during business hours


You can telephone EDConnect on 1300 32 32 32

How service is requested

This is not a customer facing service

EDConnect support hours

7.30am - 6.00pm (Weekdays)

Mandatory maintenance window

3rd Sunday of every month

Accessing this service

This service is not directly accessed by customers
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