Citrix



IT Service name

Citrix

IT Service category

Application services

Business service category

Manage business

Customer portfolio

Schools / Non-schools

IT Service description

Citrix is an application that provides desktop virtualisation

Business owner

Executive Director, Infrastructure services

Service owner

Director, Infrastructure platforms

Support contact

You can log an online queryExternal link anytime and EDConnect will respond during business hours

OR

You can telephone EDConnect on 1300 32 32 32

How service is requested

You can log an online queryExternal link anytime and EDConnect will respond during business hours

OR

You can telephone EDConnect on 1300 32 32 32

EDConnect support hours

7:30am - 6:00pm (Weekdays)

Mandatory maintenance window

3rd Sunday of every month

How do you access this service

Authorised users can access PLAN via the Application tab in their DEC PortalExternal link

Minimum System Requirements

Browser: Internet Explorer 11 / Firefox
Operating system: Windows 7 / Windows 10 and Mac OSX

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