Access management utility

IT Service name

AMU - Access management utility

IT Service category

Application services

Business service category

Manage business

Customer portfolio


IT service description

The Access management utility gives the school principal the ability to grant access to DoE applications as an authoriser and / or user with different roles.

This authorisation can be delegated to another member or staff.

Business owner

Director, Business systems

Service owner

Director, Identity management

User guide

AMU user guideExternal link

Support contact

You can log an online queryExternal link anytime and EDConnect will respond during business hours


You can telephone EDConnect on 1300 32 32 32.

How service is requested

School Principals have automatic access to this application via their role SCHOOL.PRINCIPAL in the Portal.

The school principal or their delegate should use AMU to grant access to relevant staff.

EDConnect support hours

7:30am - 6:00pm (Weekdays)

Mandatory maintenance window

3rd Sunday of every month

Accessing this service

Compatible web browser - My Applications tab on DoE PortalExternal link

Minimum system requirements

Browser: Internet Explorer 11 / Firefox
Operating system: Windows 7 / Windows 10 and Mac OSX
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