Skype for Business

Skype for Business, is a communications platform that enables messaging, conferencing, online meetings, and collaboration.

  • create video or audio conferences from your laptop.
  • create video conference meetings to be held in Meeting rooms.
  • enables instant messaging.
  • ability to share desktops and grant remote control to others.
  • display presentations.

For most people who use a laptop, Skype for Business software will be installed and you will be logged in automatically.  However, if this is not the case or, if you have logged out of Skype and need to log back in, you will need to follow the following steps to log back in.

Note: You will only need to click Sign In the next time you use Skype.

  1. Open Skype for Business by searching for ‘Skype for Business’ from your start menu and select Skype for Business 2016.


  2. Enter in your work email address firstname.lastname@det.nsw.edu.auand click Sign In.


  3. Enter in your work account password and click Sign In.


  4. Click Yes to saving your Skype for Business sign-in info.


  5. You will receive a message saying Can’t sign in to Skype for Business. This will only happen the first time you sign in. Click OK.


  6. You will see additional fields to fill out:
  7. Click Sign in.


Creating a Skype for Business meeting from your laptop

  1. From Outlook, Open your Outlook Calendar, click the Home tab, and click New Skype Meeting.


  2. Complete the meeting request just like you normally would. You will notice that Skype meeting details will be added automatically.

    An image showing that the Skype meeting details have been added automatically.
  3. Invite your attendees as you normally would. Click Send. They will receive a calendar invite with instructions on joining the Skype meeting.

    An image showing the Skype meeting highlighting the invited attendees and the send button
  4. Once it is time to start your Skype for Business meeting, you can open your calendar appointment and click on Join Skype meeting. You will enter as the host of the meeting.

    An image showing one method of how to join the meeting as host

Join a Skype for Business meeting from your laptop

There are multiple ways of joining a Skype for Business meeting.

  • In Skype for Business, click the Meetings tab, then double-click the meeting you want to join.

    An image showing how to join a meeting in Skype for Business.
  • In a Meeting Request in Outlook, click on Join Skype Meeting.

    An image showing how to join a meeting in Outlook.
  • In a Meeting Reminder, click Join Online.

    An image showing how to join a meeting from a meeting reminder.

The first time you join a meeting, you will be given three options.  Select Use Skype for Business (full audio and video experience) and click OK.

An image showing options the first time you join a Skype meeting.

You will be entered into the Meeting room.

What you can do in a Skype for Business meeting on your laptop (host and participant)

An image indicating controls while in a meeting.

  1. An image indicating the Video control. to start your camera so that others can see you.
  2. An image indicating the Microphone Mute control. to mute and unmute your microphone.
  3. An image indicating the Present control. to share your desktop or applications with other participants
  4. An image indicating the End Call control. to leave the meeting or end the conversation.
  5. An image identifying the Add New Participant  control. to add new participants to the meeting.
  6. An image identifying the Text  control. in the upper right of the screen to type a message or read other participant’s messages.

Record and play back a Skype for Business meeting

By clicking on the More Options button at the bottom right of the screen, and selecting Start Recording, any of the presenters can record a meeting and save it on their computers.  A red dot will appear next to the participants name indicating that they have commenced recording the meeting. Information on how to record and playback a meeting is available by selecting Skype for Business Help from the More Options button.

When you record a Skype for Business meeting, you capture audio, video, instant messaging (IM), screen sharing, PowerPoint slides, whiteboard activity, and polling.

WARNING: It is the responsibility of the person who has initiated the recording to advise all attendees that the meeting is being recorded and stored.

Note: The dial features in Skype for Business are not enabled to dial numbers from your laptop or phone.

Need technical support?

Click here to log an online query with EDConnect or call us on 1300 32 32 32.

How to share content and assign presenters

As a host or participant of a Skype for Business meeting, you can utilise many features to help engage your audience and encourage collaboration, some of which are detailed below.

Share your desktop or program (host and participant)

Need to show everyone what you’re talking about?

  1. In the meeting window, click the Present button.
  2. Click Present Desktop to show the entire contents of your desktop, or click Present Programs and double-click the program you want to share.

    An image indicating the two steps of firstly choosing present and secondly what you want to present. Either desktop or program.
  1. You will be prompted as to which screen or program you want to present, select your desired screen and click Present.

    An image showing the prompt for which screen or program you want to present.
  2. As the presenter, you will see a bar at the top of the screen indicating you are presenting.

    An image showing the hosts view of the screen indicating they are presenting.
  3. The participants will see your desktop displayed as below.

    An image showing the participants view of the screen indicating they, as a participant, are presenting.

Give control of your desktop or application (host and participant)

While presenting your desktop or application, you have the option to give control of your computer to participants in the meeting, so they can potentially edit documents, or demonstrate something on your screen.

Select Give Control > Participant name

An image showing the location on the host screen of the menu to give control of their computer to a participant.

Managing participants (host only)

If you are the presenter, you are in control.

  1. Click the Participants button to open the Participants pane so you can see a list of everyone in the meeting.
  2. Click the Participant Actions button.

    An image showing the location on the host screen of the menu to open the Participants pane and the Participant Actions button.
  3. Click one or multiple buttons to apply these settings to all attendees.

    An image showing the options behind the Participant Actions button.

Share a PowerPoint presentation (host and participant)

  1. In the meeting window, click the Present button.
  2. Click Present PowerPoint Files.

    An image showing the location of the menu to Present PowerPoint File.
  1. Browse to the file you want to present and click OK.

    An image showing the controls to present a PowerPoint File.

Need technical support?

Click here to log an online query with EDConnect or call us on 1300 32 32 32

Skype for Business – iPhone

Skype for Business allows you to make or join conference calls and online meetings, use video and web conferencing, instant messaging (IM) and much more.

If you do not have the Skype for Business app on your iPhone, go to the app store and install Skype for Business.  Open the app and enter in your email firstname.lastname@det.nsw.edu.au, tap the arrow to continue and follow the instructions.

Logging in for the first time

  1. If you do not have the Skype for Business app on your iPhone, go to the app store and install Skype for Business
  2. Open Skype for business and enter in your email firstname.lastname@det.nsw.edu.au and tap the arrow to continue.

    Image showing, when logging on to Skype for the first time from an iPhone, the second step of entering your email address and tapping the arrow to continue.
  3. Enter in your network password.
  4. Tap Advanced Options

    Image showing, when logging on to Skype for the first time from an iPhone, the fourth step of entering into advanced options.
  5. Enter Central\NetworkUserID or Staff\NetworkUserID in the User Name field


  6. Tap X to return to the login screen

    Image showing, when logging on to Skype for the first time from an iPhone, the sixth step of tapping X to return to the login screen.
  7. Tap Sign In

    Image showing, when logging on to Skype for the first time from an iPhone, the seventh step of tapping Sign in button to login.

Join a Skype for Business meeting

  1. On the main screen, under Upcoming meetings, tap the meeting you want to join. You can also view a list of upcoming meetings by tapping Meetings Image showing the 'Meetings' icon at the top of the screen.


  2. Image showing list of meetings
  3. On the Meetings information screen, tap Join meeting now.

    Image showing list of meetings

Note: Meetings can also be joined by using Quick Join Image showing next to a listed meeting. The Quick Join icon is not currently available on iPad.

Image showing

Good video conferencing etiquette is really just common courtesy and respect for the people in your meeting.

Read through these quick tips for ideas on how to optimise your video conferencing experience.

Tips for Great Meetings

  • Use the "mute" button on the remote control when another site is speaking, and deactivate when you wish to speak.
  • Avoid "double talk"; allow the other site/person to finish speaking before you speak.  Double talking may cause audio feedback and echo.

Tips for Great Video

  • If there are windows in the room, close any curtains or blinds. Daylight is a variable light source and can conflict with interior room lighting.
  • Use natural gestures when you speak.
  • When adjusting your camera, try to fill the screen as much as possible with people rather than background distractions.

Tips for Great Audio

  • Mute the microphone before moving it during a meeting.
  • Speak in your normal voice, without shouting.
  • Ask the people at the other site if they can hear you.
  • Have them introduce themselves so you can be sure that you can hear them.
  • As a general rule of thumb, a volume set mid-level or slightly higher should enable you to clearly hear and be heard.
  • As with any meeting, try to limit side conversations.

The Department has been set up to support Skype for Business federation with all Government agencies. You can now add Skype for Business users at other NSW Department Agencies as long as they have federated back with the Department.

Note:

  • When communicating with someone at another NSW Agency, you can use only the Skype for Business features (for example, audio calls, video calls) that are enabled at both of your companies.
  • You cannot have contacts who use instant messaging (IM) providers other than Skype for Business.
  • If your external contact does not work it might because the other organisation needs to federate back with our organisation

In Skype for Business, click the Add a contact icon > Add a Contact Not in my Organization > Skype for Business

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Type in the IM address of the external contact and click OK

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Setting up Skype for Business delegation enables you to give somebody access to your mailbox so that they can create Skype for Business meetings on your behalf.

Note:

For Skype for Business delegation to work seamlessly,

  • Both delegator and delegate need to be logged on Skype for business at the same time
  • Both the delegator and delegate need to run the same Skype for Business client version
  1. On the delegator's computer, logon to Outlook and Skype for Business. You must be logged on to both at the same time.
  2. In outlook, go to 'File' > 'Account Settings' > 'Delegate Access' > 'Add'SfBDelegate1
  3. Select the delegate from the address list > 'Add' >'OK'SfBDelegate3
  4. Give the delegate "Calendar Editor" permissions and click 'OK'. Note that the permissions are applied in the background and takes several hours to complete.SfBDelegate2
  5. The delegate will now be able to open the delegator's calendar in outlook and create a Skype for Business meeting by clicking the 'Skype Meeting' icon.
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