Excellence in School Administration coaching and mentoring program

The purpose of the coaching and mentoring element of the Excellence in School Administration Strategy is for expert School Administrative Managers (SAMs) known as development officers to work with school SAMs and aspiring SAMs in a coaching and mentoring capacity.

Expressions of interest are now closed

For further information about the coaching and mentoring program, please contact Jenny Jackson, on 9266 8350 or email PLNTS@det.nsw.edu.au.

About the program

A state-wide team of expert SAMs has been trained to offer differentiated support to current and aspiring school administrative managers. The coaching and mentoring will be offered in three tiers.

  • Tier 1 – individualised support provided to SAMs who are new, relieving or acting
  • Tier 2 – small group support provided to SAMs who have completed the tier 1 level and experienced SAMs who are working in a new context
  • Tier 3 – broad development and support offered to all SAMs state-wide

Coach-mentors located across the state will work in conjunction with mentees and principals to identify requirements and resources that support the development of excellent administrative practices in their school.  Mentees will receive coaching and mentoring using the Excellence in School Administration Framework (PDF 112 KB) to:

  • build leadership capacity
  • improve administrative mindsets and practices
  • build strong administrative teams in schools
  • promote professional learning opportunities
  • support implementation of change management practices
  • support implementation of new school systems and structures.

Tier 1 – individual

This tier provides individual support over a period of six months to SAMs who are new, relieving or acting in the SAM role.

The coach-mentors will work side-by-side with SAMs to build administrative and leadership capabilities in NSW Public Schools state-wide. Coach-mentors will work in conjunction with mentees and principals to support the development of excellent administrative practices in their school, supported by the ESA framework (PDF 112 KB) and online resources.

Support is provided to enhance knowledge and skills through:

  • individual coaching and mentoring
  • elbow-to-elbow support
  • video conferencing
  • telephone
  • Adobe Connect
  • email.

Tier 1 participants will be required to:

  • commit to a six-month program
  • work with an expert mentor who has extensive school leadership and administrative experience
  • complete assessments throughout the program
  • engage in elbow-to-elbow mentoring
  • participate in professional learning where identified in the mentoring plan
  • participate in mentoring and activities through video-conferencing, Adobe Connect and telephone
  • provide feedback through evaluation surveys describing their involvement in the initiative and its impact.

Tier 2 – small group

This tier provides small group support over a period of twelve months to SAMs who have completed the tier 1 level and experienced SAMs who are working in a new context.

Support is provided to enhance knowledge and skills through the flexible delivery of:

  • small group coaching and mentoring
  • Adobe Connect
  • small group coaching through video conferencing
  • telephone and email support.

Tier 3 – broad

This tier provides broad development and support to all experienced and aspiring SAMs.

Support is provided to enhance knowledge and skills through the flexible delivery of:

  • professional learning to strengthen leadership capacity
  • resources to support growth in quality customer relationships
  • information on key departmental reforms to maintain currency of administrative practices
  • expert advice to local network groups

Further information

For further information about the coaching and mentoring program, please contact Jenny Jackson, coordinator Excellence in School Administration, on 7814 3165 or email the Professional Learning for Non-teaching Staff team at PLNTS@det.nsw.edu.au.

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