1 hour 30 minutes

This interactive session will explore customer service in a school environment and provide examples of best practice in complaints handling and management.

Software to be used: Zoom – live session.

• Wednesday 8 September 2021 – 9:30 am
• Tuesday 14 September 2021 – 9:30 am
• Tuesday 12 October 2021 – 1:30 pm
• Thursday 28 October 2021 – 9:30 am
• Tuesday 9 November 2021 – 1:30 pm
• Monday 22 November 2021 – 1:30 pm

Registration via MyPL (Course code: NT00714)