Excellence in School Administration – Commitment to customer service

1 hour 30 minutes

This interactive session will explore customer service in a school environment and provide examples of best practice in complaints handling and management.

Software to be used: Zoom – live session.

  • Wednesday 8 September 2021 – 9:30 am
  • Tuesday 14 September 2021 – 9:30 am
  • Tuesday 12 October 2021 – 1:30 pm
  • Thursday 28 October 2021 – 9:30 am
  • Tuesday 9 November 2021 – 1:30 pm
  • Monday 22 November 2021 – 1:30 pm

Registration via MyPL (Course code: NT00714)

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