EDConnect – More than just a “Contact Centre” 

1 hour

Some people think of EDConnect as “just a Contact Centre” but did you know we do so much more? In this session you will find out what we are doing to improve our self-service materials, including the new task-based structure for our website, updated quick reference guides, new content explaining concepts like purchasing, PCards, eFPT and leave. See how you can keep up-to-date with our latest news through our Yammer group or newsletter. Our goal is to make it easy for you to find the information you need and empower you with knowledge to get things done.

Software to be used: Zoom – live session.

Monday 19 April 2021 – 2:00pm

Registration via MyPL (Course code: NT01150)

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