Suggested roles and responsibilities

See below for a suggested breakdown of roles and responsibilities for staff at your school.

Roles and responsibilities


Delegate responsibilities to specific people.

Create and distribute a Continuity of learning plan (CLP).

Establish clear channels of communications between staff, families, and students in the event of this CLP being activated.

Support staff and students/families shifting to a remote learning environment.

Help teachers implement the CLP and ensure high-quality learning experience for all students.

Provide models and examples of outstanding distance learning units and lessons.

Recommend new strategies for providing feedback to students.

Support teachers and teams as they design new methods to assess student learning.

Support teachers and teams in developing strategies to differentiate their instruction.

Collaborate with other members of your team or department to design remote learning experiences for your students.

Communicate frequently with your students and, as needed, with their parents.

Provide timely feedback to support your students’ learning.

Communicate regularly with the subject or classroom teachers who teach the students you support.

Offer to scaffold or modify assignments, as necessary, for your students to support subject or classroom teachers.

Help subject or classroom teacher differentiate lessons and activities for the students you support.

Communicate regularly with your students and/or their parents to ensure they are having success with remote learning.

Provide supplementary learning activities for the students you support who may benefit from additional practice to close academic and curricular gaps.

Collaborate with teachers to design learning experiences that support the students you support.

Provide supplementary learning activities for EALD students, either in the curriculum or with additional targeted learning needs.

Communicate regularly with the students and/or their parents to ensure they have success with remote learning.

Monitor the progress of students you support and provide timely feedback.

Provide guidance and support for students to aid in monitoring and supporting student wellbeing.

Administer wellness surveys to gather data on student well being.

Use virtual platforms or phone calls to conduct advisory check-ins with students in their year group.

Continue to work with the learning and support team and principal to support students 

Set times during school hours for students to access counselling sessions remotely 

Be prepared with resources and information to support students and families, including relevant local services and online contacts.

If needed, respond as part of a team to assist schools experiencing emergencies

Evaluate timelines for graduation requirements and testing deadlines.

If needed, begin planning ways to administer testing remotely.

Host office hours at set times for students to call in and access support virtually.

Encourage students, parents, and carers to schedule these meetings as needed.

Collaborate with colleagues to find resources for high-quality remote learning experiences to support digital information literacy and curriculum outcomes.

Collaborate with colleagues to find or develop strategies to encourage reading through high quality literature activities.

Regularly check in with subject and classroom teachers to identify ways to support their design of remote learning experiences incorporating information literacy.

Maintain and update online resources through Oliver for finding resources.

Be available for teachers and students as needed for support.

Physical Education – Develop a bank of exercises, physical activities, and competitions for students and share these with classroom teachers and families.

Art – Staying mindful of the resources and tools families may not have in their home, develop a bank of projects and activities for students and share these with classroom teachers and families.

Music – Staying mindful of the instruments or resources families may not have in their home, develop a bank of activities for students and share these with classroom teachers and families.

Communicate regularly with your students and provide timely feedback to them.

Collaborate with classroom teachers on how to integrate music, art, and physical education into classroom projects and experiences.

General duties with examples of other ways of working

Assist students with school routines and classroom activities.

  • Offer support by email/telephone.
  • Develop timetables in collaboration with parents/class room teachers to assist in routines at home or the school setting.

Assist the classroom teacher in the teaching and learning environment (both on and off school premises), including the implementation of individual educational programs and individual transition programs.

  • Familiarise yourself with student individual education plans.
  • Assist with individual education plans that may need to be updated in preparation for learning from home.

Assist and support students to develop independent living and pre-vocational skills including through travel training, transition, excursions and work experience programs.

  • Identify opportunities for students to develop independent living skills e.g. cooking, dressing, making their bed. These will be dependent on the student’s capabilities.

Implement the health care plans or behaviour plans of students with disability or behaviour disorders to support their engagement in learning activities.

  • Assist the learning and support team in updating any health care and behaviour plans within school or  learning  from home settings.

Assist the classroom teacher in organising and preparing resources, in both the classroom and playground to support teaching and learning.

  • Develop a weekly timetable in consultation with the parent/carer/student and class teacher that can be implemented within the home or school setting.
  • Write social stories based on need– social stories may be recorded and uploaded to Google Classroom or Teams.
  • Assist the teacher in putting resource packs together for students. This would require a copy of any visuals/scaffolding used at school. 
  • Assist to monitor Google Classroom or Teams. 

Participate in student welfare and wellbeing activities as required.

  • Touch base with families on caseload in the method directed by the principal e.g. telephone, video link or email, keeping in mind allocated time per student.
  • Facilitate brain break/mindfulness activities and socialisation opportunities via video link.

Perform administrative duties to support and enable effective teaching and learning outcomes for students .

  • Feedback information between families and schools.
  • Record information on the database that is utilised by your school setting e.g. Sentral, Millennium.
  • Support teaching staff to monitor questions from parents and students on digital platforms used by the school.
  • Complete professional learning (visit the Using technology page for professional learning suggestions).

Undertake other related duties as determined by the principal or supervisor.

Review and develop how-to tutorials, ensuring teachers, students, and parents have the necessary support to function in a remote learning environment.

Continually monitor the needs of teachers, students, and parents and troubleshoot their challenges, as needed.

Be available in person or remotely to provide on-demand tech support help.

Audit usage to identify students or parents who may be unavailable or out of reach.

Editable version of Staff roles and responsibilities

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