Guidelines regarding use of generative AI (ChatGPT)

These key principles will help you use generative AI safely, ethically and effectively

The department continues to restrict student access to generative AI applications on devices within department networks. As part of its commitment to duty of care for all its students, the decision to restrict access is due to the lack of reliable safeguards preventing these tools from exposing students to potentially explicit and harmful content. While department staff have access to generative AI tools, the following guidelines are recommended for safe, ethical usage.

Safeguard personal information

When using generative AI tools for teaching and learning, it is essential to manage personal information effectively and ensure proper de-identification processes are in place.

What is personal information?

Personal information is any information that can be used to identify an individual directly or indirectly. It could be a student’s name, address, class, school, family details, fingerprints or a combination of information from which a student or other individual can be identified. The information can be in recorded in paper files, electronic records, video recordings and photographs.

For more information, visit Managing personal and health information.

De-identification of personal information

De-identification involves removing, anonymising, or masking personal information so that it can no longer be used to identify an individual. This process is crucial to protect privacy and comply with data protection regulations.

The following techniques will help you safeguard sensitive information and comply with data protection regulations while maintaining the utility of the data for analysis and learning purposes.

  • Data anonymisation: Replace or alter personal information in the text using information that cannot be linked to the individual.
  • Data masking: Replace personal information in the text, such as email addresses or phone numbers, with fictional data that retains the same format.
  • Include only relevant data: Choose only information that is relevant.

Verify and edit AI generated content for accuracy and suitability

The department supports the NSW mandatory ethical principles for the use of AI, and advises all DoE staff to verify and edit AI generated content to ensure accuracy and suitability of the output. Teachers should be carefully assessing if the AI generated content supports the first two teaching Standards.

  1. Know students and how they learn
  2. Know the content and how to teach it.

Stay up to date with training

The department requires all school staff to stay-up to date with mandatory training, such as cybersecurity, data breach response and child protection training. The department advocates for protection of personal information, including sensitive information.

Use effective prompting

Writing a clear and effective prompt can greatly improve the quality of output from generative AI tools, while also reducing errors or irrelevant responses. Provide clear roles and examples when creating a prompt, which involves defining a character and role for the AI tool, giving a clear task, providing examples and additional guidelines, specifying the type of output required, and including any extra phrases to improve the prompt. These steps help the AI model understand the task more accurately and produce results that meet the required specifications. See this article for an overview, or for training in prompting, see How to research and write using generative AI tools.


Safeguard personal information: Manage personal information effectively and de-identify it to protect privacy.

Techniques for de-identification: Use data anonymization and masking to remove or alter personal information.

Verify and edit AI content: Ensure accuracy and suitability of AI-generated content, aligning with ethical principles, teaching standards and quality teaching.

Stay up-to-date with training: Attend training and professional learning on cybersecurity, data breach response, and child protection.

Use effective prompting: Create clear and specific prompts to improve the quality and relevance of AI-generated output.

Contact: The team can be reached via


  • Teaching and learning

Business Unit:

  • Learning Improvement
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