User guide for providers
Scheme details for allied health service providers
The Specialist Allied Health and Behaviour Support Provider Scheme supports NSW public schools to establish and maintain collaborative relationships with participating allied health providers.
Schools will use a database, which is accessible only to school staff, to research and review the providers who have been successfully pre-screened for inclusion in the Scheme.
Schools will provide allied health service providers with a brief on their needs and requirements, to allow service providers to provide a quote for their services.
Once the school has decided to engage a provider they will use a 2 page Order Form, which rests on the legal framework of the Human Services Agreement. This has previously been provided and agreed to by each successful provider.
The department has developed some documents and templates that will support working together. We recommend holding a kick off meeting to clarify the details of the engagement, and agreed outcomes and expectations. Please see the Resources section below to access these templates. Schools have been given access to the same documents.
The department recommends establishing a process for regular check-ins, be it a meeting or through written documentation, to ensure these services continue to meet expected outcomes.
At the completion of the delivered services we recommend parties meet to review impact and outcomes. As part of this process, the department requires that service providers maintain records of the engagement so reports can be provided back to us. The reporting template can be found below.
As a qualified provider, you must meet certain requirements as part of your compliance with Scheme conditions.
Working With Children Checks
All provider staff delivering services in a NSW public school must have a valid Working With Children Check and be cleared on the department's screening database before they can commence their services. If provider staff have not received this clearance, they will need to email the following documentation to firstname.lastname@example.org at least 7 days prior to commencing services.
- A Declaration for child-related work form
- A valid Work with Children Check clearance (for employees)
- 1 form of government issued photo ID, for example, Driver's License or passport
- Written confirmation that they have completed Mandatory Child Protection Training.
Your WWCC clearance is to be valid at all times. Any amendments to expiry dates or WWCC certificate details are to be promptly forwarded to email@example.com.
This should be done before the expiry date to ensure continued access to school sites (subject to successful clearance at the re-screening stage).
Child protection training
Provider staff delivering services under this Scheme must complete mandatory Child Protection Training. Providers certify their adherence to this requirement as part of its initial application to be part of this Scheme. Provider staff must successfully complete the department’s Mandatory Child Protection Training online (via MyPL) or a suitable alternative child protection training program delivered by the service provider for its staff.
Note: NSW public schools may require evidence of completion before services begin.
Health care training
For particular students, groups of students or environments, individual schools may require staff to undertake health related training, such as anaphylaxis e-training or CPR training, before services begin.
Note: If training is required, schools may require evidence of completion before services begin.
All provider staff are required to attend an on-site induction before services begin. The induction will cover important information about the school, key policies and professional practices, and work health and safety (WHS) information such as emergency and evacuation procedures. As each school is different, provider staff will need to take part in an induction at each school they work in.
Your responsibilities to the department
As per the terms and conditions of this Scheme, providers are required to report quarterly on the work delivered using this reporting template. A quarterly reporting survey will be sent to all Scheme providers.
Keeping details updated
You are required to provide the department with:
- updates of provider contact details
- updated certificates for currency for the following insurance policies:
- public Liability insurance of no less than $20 million for each event
- workers compensation or equivalent insurance
- professional indemnity insurance of no less than $2 million for each event.
- service or geographical coverage changes and evidence of your ability to continue to deliver services as per your initial application
- new staff details for screening against the department's Working With Children Check requirements
- details of changes to business structure, name or ownership
- details of changes to NDIS registration.
Frequently Asked Questions
No, schools can engage an allied health provider of their choice. The benefit of this Scheme is that the initial evaluation process and centralised documentation checks reduce administrative workloads for schools and providers.
Providers may inform schools of their participation on this Scheme but should be mindful that schools receive a lot of communication from the department and external organisations.
Successful providers were added to the Scheme in December 2019 and March 2021. While applications are not taken on a rolling bases, we will accept expressions of interest from interested organisations Please forward your contact details to firstname.lastname@example.org, and we will let you know when we re-open the application process.