Policies and procedures

The following policies and procedures are required under the Early Childhood and Care Services National Regulations 2011 (regulation 168).

The department has policies and guidelines that meet the requirements of regulation 168 and that support preschools to develop their own localised procedures. This section outlines the relevant department policies and/or guidelines that relate to each area under regulation 168 and provides links to useful resources and information.

Policies and procedures are required in relation to the following:

(a) Health and safety

(b) Incident, Injury, trauma, and Illness procedures

(c) Dealing with infectious diseases

(d) Dealing with medical conditions in children, including matters set out in regulation 90

(e) Emergency and evacuation

(f) Delivery of children to, and collection of children from education and care service

(g) Excursions

(h) Providing a child safe environment

(i) Staffing

(j) Interactions with children

(k) Enrolment and orientation

(l) Governance and management of the service; including confidentiality of records

(m) Acceptance and refusal of authorisations

(n) Payment of fees and provision of a statement of fees charged by the education and care service

(o) Dealing with complaints

The Preschool Handbook (PDF 7.2MB) also provides detailed advice for staff, principals and supervisors to support the management and operation of department preschools and to guide the development of localised procedures.

The preschool notification fact sheet (PDF 117KB) and the preschool notification guidelines (PDF 182.24KB) outline procedures and information requirements for department preschools in the event that a notification must be made to the regulatory authority. Notifications must be made in writing to the regulatory authority following a serious incident, change of circumstances and complaints.

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