Complaints and grievances flowchart
Schools Animal Care and Ethics Committee
Steps to be followed when complaints or grievances are made to a school about mistreatment of animals.
The following flowchart assumes schools are using a:
- Complaints Handling Policy.
- Incident Notification and Response Policy.
Any person who receives a complaint involving animals must attend to the immediate needs of any injured or harmed animals. This may be done by contacting the owner or an appropriate qualified person, such as a veterinarian or teacher with appropriate skills. The immediate support of any student must be assessed and addressed as well.