Student support officers

Student Support Officers (SSOs) work with school counselling services and the department’s wellbeing team to enhance the wellbeing and learning outcomes of students.


The NSW government is investing $88.4 million in an initiative to provide every public high school in NSW with a full-time counselling support service on site, as well as a full-time SSO.

We are expanding our workforce in this area, launching the first phase of the initiative in July 2020. Additional positions will be progressively phased in over three years.

SSOs support the implementation of the school’s whole-of-school approach to wellbeing, helping students develop social and emotional skills through targeted strengths-based programs and strategies that build resilience, coping skills and positive relationships.

They also have a pivotal role in working collaboratively with external and other government agencies in their support of students and their families.

Applications are currently closed. Please subscribe to the email alert to be notified when applications open or when new information becomes available.

Access Frequently Asked Questions about SSOs here.

Watch Charlie’s story to learn more about the Student Support Officer role and how you can change careers and change lives!

Charlie is an experienced SSO working at Prairiewood High School. In this video, he shares his experiences and encourages others to join the profession


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