Your role in supporting attendance

Everyone has a role supporting positive school attendance.

Regular attendance helps students to:

  • develop a sense of belonging
  • develop and maintain friendships
  • be more engaged at school
  • progress with their learning
  • be more aware of career and life options.

Every day counts. Missing just one day a fortnight can amount to four weeks of lost learning over a year. Over their school life, this can equal one year of missed learning.

The information below outlines responsibilities of key stakeholders.

Screen shot of 1 day absence equals 4 weeks lost learning a year and over 1 year of lost learning over their school life.

Regular attendance at school helps you to maximise your potential.

You can help by

  • knowing what class activities are on which school day (for example, which day is sport or library) or having a copy of your timetable
  • making sure you're ready for each school day: uniform, books, bag, lunch
  • chatting with family, a friend or teacher if you have concerns about attending school, or something is making it difficult to get to school
  • asking a teacher for help if school work is challenging.

Read about Starting school and the get ready for high school checklist to help with school readiness.

When your child attends school every day, learning becomes easier and your child will build and maintain friendships with other children.

Parents and carers can help foster positive attendance habits by:

  • helping their child learn the importance of punctuality and routine
  • ensuring their child arrives on time from the start of the school day, ready to participate in learning
  • reducing disruption to learning where possible, by planning any necessary appointments outside of school time
  • promptly communicating any absence to the school (within 7 days of the first day of any absence)
  • working with the school to encourage and support regular attendance.

Information for parents provides further information about compulsory school attendance.

Advice to parents and carers has further information about learning from home.

Read about Starting school and the get ready for high school checklist to help with school readiness.

Encouraging regular attendance is a core school responsibility.

As a teacher, you can support student attendance by:

  • following your school's attendance procedures and the School Attendance Policy
  • maintaining accurate attendance records
  • monitoring and following up student absences
  • addressing the learning needs for students with attendance concerns
  • ensuring Child Protection requirements are adhered to for any matter relating to school attendance where safety, welfare or wellbeing concerns arise for a student.

Speak with your school principal about attendance, especially where there are Child Protection concerns.

Raise attendance concerns with the Learning Support team.

Familiarise yourself with the School Attendance Policy and supporting documentation for further information.

Enrol in the attendance e-learning module for school-based staff..

Read the attendance scenarios for examples of common attendance situations and the recommended actions.

Explore the range of strategies and intervention to support attendance.

Access roll marking resources, and ensure you are aware of the roll marking procedures for your school by speaking to a school leader.

Schools, in partnership with parents, are responsible for promoting the regular attendance of students.

Encouraging regular attendance is a core school responsibility, including:

  • providing clear information to students and parents regarding attendance requirements and the consequences of unsatisfactory attendance.
  • ensuring the school has effective measures in place to monitor and follow up student absences.
  • ensuring school staff, including new staff and casual teachers, are provided with information on attendance requirements and their obligation to monitor and promote regular attendance at school
  • ensuring Child Protection requirements are adhered to for any matter relating to school attendance where safety, welfare or wellbeing concerns arise for any student.

Refer to the School Attendance Policy and supporting documentation for further information.

Access Scout reports to analyse your school's attendance data. 

Learn about the School Attendance Summary report, how to use slicers to gain an understanding on the attendance rates and trends at your school. 

Enrol in the attendance e-learning modules, and encourage staff to do the same.

Read the Educational Neglect Information sheet (PDF 56KB) - Habitual Absence What you need to know Principals information sheet.

Explore the range of strategies and intervention to support attendance.

Read the attendance scenarios for examples of common attendance situations and the recommended actions.

Evaluate current whole school beliefs, practices and processes relating to attendance using the Attendance - whole school evaluation activity (DOCX 791.23KB)

Partner with your attendance support officer (ASLO/HSLO) and use the school attendance review to analyse your school procedures.

Follow the guided steps to strategically plan for improved attendance.

Get up-to-date information about temporarily ceased operations for schools due to adverse weather, bushfire, emergencies or other incidents.

Attendance support officers create the connection between students, parents, school and agencies so that students have the best possible opportunity to engage with their learning.

Attendance support officers:

  • support attendance of compulsory school age students, between six and 17 years
  • monitor attendance registers, suggesting areas for development with school based procedures and identifying emerging issues or concerns
  • support schools with the development and implementation of school based strategies and school plans to improve attendance
  • collaborate with School Service staff in the resolution of attendance issues
  • provide advice to School Services and school staff on matters related to attendance; this may include information about attendance professional learning available to department staff
  • liaise with community, government and non-government agencies.

Refer to the School Attendance Policy and supporting documentation for further information.

Enrol in the attendance e-learning modules, and encourage school staff to do the same.

Access Scout reports to analyse attendance data (school, cohort, student). 

Learn about the School Attendance Summary report, how to use slicers to gain an understanding on the attendance rates and trends in schools. 

Read the attendance scenarios for examples of common attendance situations and the recommended actions.

Base school principals collaborate with the Attendance Support Program Manager to support attendance support officers (HSLOs) by:

  • provisioning leave and consulting with School Services around extended leave
  • providing support around PDPs and professional learning
  • working with School Services to support the attendance support officer in the execution of their duties
  • maintaining open and clear communication
  • coordinating recruitment when required, in consultation with School Services.

Attendance support program managers:

  • regularly review attendance cases for effective case management
  • manage Attendance Support applications and allocations
  • approve and monitor work health and safety requirements including home visits
  • monitor record keeping, itineraries and court reports
  • provide ongoing advice and support including professional learning for new staff in collaboration with Child Protection Services.

Encourage your attendance support team to:

Enrol in the attendance e-learning modules.

Read the attendance scenarios for examples of common attendance situations and the recommended actions.

Return to top of page Back to top