Storms and floods FAQs for employers of apprentices and trainees

Training Services NSW (TSNSW) extends its support to those impacted by the recent storms and floods, directly or indirectly.

TSNSW's regional and metropolitan offices are able to provide support and information to organisations employing apprentices and trainees. Please call us on 13 28 11.

General questions

Service NSW has a range of support services available for businesses impacted by the NSW storms and floods. Please visit Service NSW’s Storm and flood customer care service page for more information.

Please contact us on 13 28 11 and one of our staff will assist you.

Options may include:

  • Your apprentice or trainee proceeding on paid leave.
  • Your apprentice or trainee moving from full time (FT) to part time (PT).
  • The apprenticeship or traineeship being suspended.
  • Hosting out your apprentice or trainee to another employer for part of the time.
  • If formal training has been completed, you could consider endorsing completion of the apprenticeship or traineeship contract.
  • The apprenticeship or traineeship is cancelled.

In the first instance, speak to the registered training organisation (RTO) to see if they can change their training delivery or assessment modes.

If the training or assessment needs to be suspended, then please call us on 13 28 11.

Service NSW may also be able to provide other support measures.

Storm and flood customer care service | Service NSW

Where possible and appropriate, you must allow your apprentice or trainee to participate in formal training, and that training must occur during paid work hours.

In the first instance, speak to the training organisation to see if they can change their training delivery or assessment modes.

The Training Contract could be suspended allowing time for your business to get back on its feet. Please call us on 13 28 11 to discuss suspension options.

TSNSW staff can help with extending the Training Contract if needed to allow for enough time to complete all studies.

Where possible and appropriate, you must allow your apprentice or trainee to participate in formal training, and that training must occur during paid work hours.

Supervisory requirements for any apprentice or trainee to work from home (or elsewhere) should be considered on a case-by-case basis, taking into account such factors as:

  • Age of learners and previous industry experience.
  • Vocation being undertaken e.g. business versus engineering
  • Functions being undertaken e.g. simple versus hard/technical/high risk
  • Level of apprenticeship or traineeship e.g. diploma versus certificate II
  • Stage of apprenticeship or traineeship e.g. first month of first year versus third year

You need to consider these and other issues, including Duty of Care and work health and safety (WH&S) obligations, when making this decision.

You must also meet your on-the-job training obligations when considering these arrangements.

You do not need to let the department know about a change in training address.

Yes, Barranggirra – Skilling for Employment Initiative provides end-to-end support for Aboriginal and Torres Strait Islander learners.

Information regarding the support available through Barranggirra as well as contacts in your local area can be found here.

You can also request further assistance by emailing TSNSW.Aboriginal.Initiatives@det.nsw.edu.au.

Completions

If there has been a delay with the delivery of formal training, and your apprentice or trainee is unlikely to complete their training or assessments within the remaining term of the Training Contract, you and your learner can request an extension of term.

However, to reduce unnecessary paperwork we suggest that you wait to review the need for an extension until the last six months of the nominal training term. This may give time for your learner to catch up on their training before the end of the Training Contract. If you and your learner decide to proceed with a term extension request immediately, it will be assessed on a case-by-case basis by your Training Services NSW centre.

To request an extension to the apprenticeship or traineeship term, please complete a variation request form and submit it to TSNSW. If you have any questions, please call us on 13 28 11.

Yes. If you wish to delay this endorsement for any reason, speak to your RTO.

Suspensions

Options include:

  • Your apprentice or trainee proceeding on paid leave.
  • Your apprentice or trainee moving from full time (FT) to part time (PT).
  • Hosting out your apprentice or trainee to another employer for part of the time.
  • Implementing a short- or long-term suspension of the apprenticeship or traineeship.

To suspend an apprenticeship or traineeship, you need to complete and lodge a suspension request form signed by both you and your apprentice/trainee.

You can apply for a short- or longer-term suspension of your apprenticeship or traineeship at any time.

You may request a suspension of up to six months.

If you are planning to suspend the apprenticeship or traineeship for less than four weeks you do not need to let us know.

To suspend an apprenticeship or traineeship for four weeks or longer, you need to complete and lodge a suspension request form signed by both you and your apprentice/trainee.

If circumstances change, the suspension can be lifted at your request

If you have any questions about the above, please call us on 13 28 11.

If there has been a delay with the delivery of formal training, and your apprentice or trainee is unlikely to complete their training or assessments within the remaining term of their apprenticeship or traineeship, you and your learner can request an extension of term. However, we suggest that you wait to review the need for an extension until the last six months of the nominal apprenticeship or traineeship term.

To request an extension to the apprenticeship or traineeship term, please complete a variation request form and submit it to TSNSW. If you have any questions, please call us on 13 28 11.

Generally, yes. For further information regarding what assistance is available and eligibility requirements visit Australian Government financial assistance.

Your apprentice or trainee does not require a letter to indicate that the apprenticeship or traineeship has been suspended or cancelled. A Training Contract status has nothing to do with eligibility for Australian Government financial assistance. It’s about employment status.

Yes. Please contact us on 13 28 11 for assistance.

Training Plans

Yes. You should still get a Training Plan within 12 weeks of approval of the apprenticeship or traineeship unless your apprenticeship or traineeship has been suspended.

Yes. You should get an updated Training Plan showing your apprentice or trainee’s progress at least every six months unless your apprenticeship or traineeship has been suspended.

Employment changes

Yes, apprentices and trainees can continue to access funded training with their approved Smart and Skilled RTO if their apprenticeship or traineeship is cancelled.

Yes. You can choose between two options.

Option 1. Temporary change from full time to part time.

For the period 28 February 2022 to 30 June 2022, if there is not enough work to employ your apprentice or trainee full time, you and your apprentice or trainee may agree to move to a part time arrangement. This arrangement must be temporary in nature. Any remaining hours must meet minimum part time hour requirements. No formal advice to the department is required for this temporary change.

Option 2. Variation

If the change is of a more permanent nature, you and your apprentice or trainee will need to complete and submit a variation request form. If you have any questions contact us on 13 28 11.

If formal training is continuing, then Training Plan obligations need to be met.

If an extension of the term of training is needed, then all parties still need to apply. However, we suggest that all parties wait to review the need for an extension until the last six months of the nominal training term.

You can contact your Apprenticeship Network Provider (ANP) or call us on 13 28 11 for assistance.

Due to the NSW storms and floods, TSNSW will not require a Training Plan to be lodged with term extension requests of up to 3 months. Term extensions over 3 months will require an amended full Training Plan.

Training changes

For the period 28 February 2022 to 30 June 2022, if this is a temporary change in delivery mode in response to the NSW storms and floods, you do not need to apply for a variation. However, this change should be reflected in the next update to the Training Plan.

If this is a permanent change, you need to complete a variation request.

School-based apprentices and trainees (SBAT)

SBATs will be able to complete their days after 31 December of the HSC year.

For school-based trainees (SBT), you and your SBT will need to seek an extension of term to allow for these required days.

For school-based apprentices (SBA), your SBA will need to complete these days after 31 December of their HSC year, and before they commence Stage 2 of their apprenticeship.

Yes.

Return to top of page Back to top