Storms and floods FAQs for apprentices and trainees, and school-based apprentices and trainees

Training Services NSW (TSNSW) extends its support to those impacted by the recent storms and floods, directly or indirectly.

The regional and metropolitan offices of Training Services NSW (TSNSW) can provide support and information to impacted learners. If you are an apprentice, trainee or school-based apprentice or trainee you can contact TSNSW on 13 28 11.

General questions

If you have lost your job or are not receiving an income due to the NSW storms and floods you may be entitled to NSW or Australian Government assistance. Complete the Disaster Assistance Finder questionnaire on Service NSW’s Storm and flood customer care service page for a personalised list of available programs and services. For Australian Government support visit the Services Australia website.

You also can use the Continuing Apprentices/Trainees Placement Service - CAPS to find short or long term reassignment with a new employer.

We recommend that you contact your training provider to discuss other ways to undertake your training.

If you’re still having trouble, call one of our TSNSW offices on 13 28 11.

Generally, yes. For further information regarding available assistance and eligibility visit Australian Government financial assistance.

Please call the TSNSW team on 13 28 11. You will need to complete an Application for re-issue of certificate form.

If you are in a storm and flood-affected Local Government Area (LGA) a fee waiver may be considered.

You will need to replace your proof of identity (ID) before you can apply. Please complete the Disaster Assistance Finder questionnaire on Service NSW’s Storm and flood customer care service page for a personalised list of available programs and services, and to find out how to apply for your new ID.

Yes, Barranggirra – Skilling for Employment Initiative provides end-to-end support for Aboriginal and Torres Strait Islander learners.

Information regarding the support that you can access through Barranggirra as well as contacts in your local area can be found here.

You can also request further assistance by emailing TSNSW.Aboriginal.Initiatives@det.nsw.edu.au.

Completions

If there are delays with the delivery of your formal training, and you are unlikely to complete your training or assessments within the remaining term of your apprenticeship or traineeship, you and your employer can request an extension of term.

However, to reduce unnecessary paperwork we suggest that you wait to review the need for an extension until the last six months of the nominal training term. This may give you time to catch up on your training before the end of your Training Contract. If you and your employer decide to proceed with a term extension request immediately, it will be assessed on a case-by-case basis by your TSNSW centre.

To request an extension to your apprenticeship or traineeship term, please speak to your employer who would complete a variation request form and submit it to TSNSW. If you have any questions, please call the TSNSW team on 13 28 11.

Suspensions

If your apprenticeship or traineeship has been suspended, and you are unlikely to complete your training or assessments within the remaining term of your apprenticeship or traineeship, you and your employer can request an extension of term. However, we suggest that you wait to review the need for an extension until the last six months of the nominal apprenticeship or traineeship term.

To request an extension to your apprenticeship or traineeship term, please speak to your employer who would complete a variation request form and submit it to TSNSW. If you have any questions, please call the TSNSW team on 13 28 11.

If you have been stood down or terminated from your employment, find out what assistance is available and the eligibility requirements at Australian Government financial assistance.

You do not require a letter to indicate that your apprenticeship or traineeship has been suspended or cancelled. Your Training Contract status has nothing to do with eligibility for Australian Government financial assistance. It’s about your employment status.

Yes. Please contact us on 13 28 11 for assistance.

Training Plans

Yes. You should get a Training Plan within 12 weeks of approval of your apprenticeship or traineeship unless your apprenticeship or traineeship has been suspended.

Yes. You should still get an updated Training Plan showing your progress at least every six months unless your apprenticeship or traineeship has been suspended.

Employment changes

Yes, you can continue to access funded training with your approved Smart and Skilled RTO if your apprenticeship or traineeship is cancelled.

You and your employer will need to seek an extension of term. However, it is suggested that parties wait to review the need for an extension until the last six months of the nominal training term.

It is suggested that you liaise with your employer regarding the need to lodge a variation request form.

For the immediate future, the department does not require a Training Plan from the RTO in support of these applications.

Yes, there are two options available.

Option 1. Temporary change from full time to part time

For the period 28 February 2022 to 30 June 2022, if there is not enough work to employ you full time, you and your employer may agree to move to a part time arrangement. This arrangement must be temporary in nature. Any remaining hours must meet minimum part time hour requirements. No formal advice to the department is required for this temporary change.

Option 2. Variation

If the change is of a more permanent nature, you and your employer will need to complete and submit a variation request form. If you have any questions contact us on 13 28 11.

Yes. If you are an apprentice or trainee and you were in a Smart & Skilled fee free funded arrangement which was cancelled, but subsequently re-established with the same employer, you will continue to be eligible for fee free funded training.

If you are unable to attend classroom or work-based training, you should negotiate with your employer and RTO to see if training can be delivered by an alternative, acceptable mode of delivery.

For the period 28 February 2022 to 30 June 2022 (excluding school-based apprenticeships and traineeships (SBATs)), if there is no acceptable solution, formal training may be suspended, with the agreement of all parties, for periods of up to six months. Parties do not need to advise the department of this training suspension. However, suspension of formal training may require you and your employer to seek an extension to the training term at a later date.

Training changes

You will need to discuss your training with your Training Provider. They may suspend formal training until after the flood clean up and will work with you on this.

Your training may move to online learning, virtual classes or you may be asked to defer your formal study for a period of time, to allow for services such as mobile phone reception and the internet is restored to your area.

You can call your local TSNSW centre to discuss your options on 13 28 11. A staff member can provide advice and support you with extending your training contract.

For the period 28 February 2022 to 30 June 2022, if this is a temporary change in delivery mode in response to the NSW storms and floods, you and your employer do not need to apply for a variation.

If this is permanent change, you and your employer will need to complete a variation request form. If you have any questions contact us on 13 28 11.

Yes, you can continue to do your funded formal training with your approved Smart and Skilled RTO while you look for another employer. If you have any questions, please call us on 13 28 11.

No. There is no impact on apprenticeship scholarships or concessions.

School-based apprentices and trainees (SBATs)

Yes.

You will be able to complete your days after 31 December of the HSC year. Your employer will need to seek an extension of term to allow for these required days.

For school-based trainees (SBT), you and your SBT will need to seek an extension of term to allow for these required days.

For school-based apprentices (SBA), your SBA will need to complete these days after 31 December of their HSC year, and before they commence Stage 2 of their apprenticeship.

You, your employer and your school will need to look for an alternative RTO that may continue to deliver training and assessment services. Note, extended breaks in training may impact your achievement of the HSC. Your school must be notified in these instances.

If you want to cancel your training, you need to liaise with your school to check the impact on your HSC and ATAR eligibility.

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