Frequently asked questions (FAQs)
Announced by the Premier of NSW in March 2021, Careers NSW was established to provide lifelong careers information, advice and professional guidance to NSW residents seeking to enter the labour market, upgrade skills or change careers.
The current pilot program offering career guidance services to adult residents of NSW (aged 18 years+) was launched in November 2021. To learn more about this pilot visit Careers NSW.
The creation of Careers NSW follows a recommendation from the review of the NSW vocational education and training sector, led by Mr. David Gonski AC and Professor Peter Shergold AC.
The school model trialled the below services to complement the existing career advice services in schools:
- Independent careers guidance appointments for students in years 9-12
- Information sessions for parents and guardians of students in years 7-12
- Group career exploration sessions with students in years 7 and 8
- Access to Careers NSW Volunteer Industry Experts within Regional Industry Education Partnerships (RIEP) Program events and activities
- Online resources available on the Careers NSW Schools Hub.
The creation of Careers NSW follows a recommendation from the review of the NSW vocational education and training sector, led by Mr. David Gonski AC and Professor Peter Shergold AC. In the review it was recommended that complementary services be provided for high school students and their parents and guardians, to provide equitable and accessible careers guidance.
Following the establishment of Careers NSW and the launch of the adult services pilot, extensive community consultation was undertaken to develop the school services trial program. Feedback was gathered through Town Halls, ‘Have Your Say’ surveys and school stakeholder discussions to ensure many voices contributed to its development.
The trial was an important step in testing the service offerings and shaping the full service program.
The selected trial schools reflected a diverse cross section of high schools throughout NSW, including co-ed, single- sex schools, schools with CALD students and schools with various ICSEA rankings as well as a virtual school. Schools with Specific Purposes (SSP) were included in the trial as well. All trial schools were from various metro, regional, rural, and remote locations across NSW.
The trial started on 8 August 2022 and finished on 30 September 2022.
Careers Practitioners can help you to start thinking about where you are at in your career development journey, including:
- exploring what your interests, skills and values are
- helping identify job opportunities and industries
- providing links to courses, education, and career pathways
- help with career decision making and setting career goals
- transitioning beyond school into work, including preparing job application documents, applying for jobs, and being prepared for job interviews.
Students can book their career consultation appointments online, or by callling Service NSW on 13 77 88 (ask for the 'cost of living' team) or visiting a Service NSW centre.
Only students 16 years and over are able to book appointments for themselves.
Students under the age of 16 will need a parent or guardian to book the appointment for them.
Parents/guardians can book the Careers Consultation on behalf of their child online through Service NSW, however eligibility criteria apply.
A parent or guardian must be present with the student during the appointment.
To get the most out of their sessions with the Careers Practitioner students should prepare any questions they may want to ask in advance.
The Careers Practitioner will:
- help to identify the student's primary career needs
- help guide the discussion to support them in taking the next steps in their career development journey
The Careers Practitioner will not:
- tell students what career or job they should pursue but may give them some direction to help them make their own decision
- write or create resume or job application documents but may give feedback on how to improve students own application documents
- provide responses to interview questions but may support students by providing them with feedback on making responses more tailored and related to questions
- find students a job, internship, or work experience but may provide them with next steps or links to help them achieve these goals
Parents and guardians can book services for both themselves and their child/children.
Parent/guardian information sessions can be booked online through Service NSW, or by callling Service NSW on 13 77 88 (ask for the 'cost of living' team) or visiting a Service NSW centre.
Career consultations for their child/children can be booked online through Service NSW, however eligibility criteria apply.
Please note a separate booking should be completed for each child.
A parent or guardian must be present with the student at their appointment.
To get the most out of their sessions with the Careers Practitioner parents/guardians should prepare any questions they may want to ask in advance.
The Careers Practitioner will:
- support parents/guardians to identify their child’s primary career needs
- help parents/guardians to guide their child in the next steps of their career development journey
The Careers Practitioner will not:
- tell parents/guardians what career or job their child should pursue but will guide them towards resources to help their child make their own decision
- write or create resumes or job application documents for parents/guardians or their child but may give feedback on improving their child's own application documents
- provide parents/guardians with responses to interview questions but will provide guidance and resources on how they can help their child prepare for an interview
- find parents/guardians or their child a job, internship, or work experience but may provide information or resources to help them facilitate these activities with their child
These sessions are available to those schools participating in the trial and receiving face-to-face services. Group career exploration are sessions for students in years 7-8. The session allows students to enhance their self-awareness and confidence around job and career related information. The aim of these sessions is to encourage students to recognise their own skills, values, and interests and provide a safe space to have discussions around career myths and career/job related challenges. It also supports students to focus on the career journey not just the destination.
The RIEP program strengthens connections between industry and schools. Through their school, students have the opportunity to gain understanding about different industry and occupational (job/career) insights from experts in their fields. RIEP officers have access to Careers NSW Volunteer Industry Experts and will utilise them as required. Please contact your school’s career adviser to find out more about RIEP and the events and activities available to students.
The Careers NSW Term 3 school trial is the first of three trials taking place over the next 18 months. The learnings gained from each trial will help inform the potential development of a full-service model for high school students and their parents and guardians across NSW.
- Careers NSW undertook initial stakeholder consultations in December 2021 and conducted two ‘Have Your Say’ surveys (one in January and one in May 2022).
- In June 2022, Careers NSW held a total of 3 Town Halls (2 virtual and one in-person) to engage with key stakeholders as well as the community at large.
- In June and July 2022, Careers NSW undertook a series of discussions with a wide range of stakeholders to gather their thoughts and input on a proposed trial of career guidance services for high school students that would complement existing services already happening in NSW high schools.