What happens next?

Once you have completed the Application for Assisted School Travel (PDF 480.8KB) and provided all supporting documentation, the school will submit the completed application for assessment by ASTP. Where possible, ASTP will complete this within seven (7) working days and will inform you in writing of the outcome.

If travel is approved, ASTP will organise the transport arrangements for your child. Before transport commences the contractor will contact you regarding pick up and drop off times to and from your child's school.

What can I do if my application is not approved?

If your application for transport is not approved, you should discuss the reasons with the school in the first instance. Schools and parents can then seek advice from ASTP. If there is additional supporting information then you may lodge an appeal with ASTP using the Appeals Panel Request Form (PDF 89.1KB).

Your school can provide you with more information on the appeals process.

Appeals

If your child’s application is unsuccessful or their variation is declined, you can submit an appeal within 30 days of the date on the letter you receive declining your child's application for transport. Any forms received outside of this timeline will not progress to the independent appeals panel.

The Independent Appeals Panel meets on the third Wednesday of the month and comprises senior education officers from the Department of Education, the NSW Catholic Education Commission, the Association of Independent Schools NSW, a principal and a parent of a child with a disability.

The information provided on the forms or attached as additional information is reviewed. Transport may be approved based on the new information received before the appeals panel meets.

How do I appeal?

Download the Appeals Panel Request Form (PDF 89.1KB), complete it, scan and email with any supporting documentation to appeals.astp@det.nsw.edu.au.

Before you send your appeal, look carefully at the reason your transport was declined. Refer to the Program Guidelines (PDF 548.28KB) and discuss it with your child's school.

For a list of when the appeal forms are due and when the panel meets, visit 2018 key dates.

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