ATSOs – getting paid on time

The ASTP works to ensure Assisted Travel Support Officers (ATSOs) are paid correctly and on time.

Each fortnight, the ASTP processes 1600 ATSO pay claims.

First page of the ATSO pay claim step-by-step guide

We work hard to ensure that our ATSOs are paid correctly and on time. However, a small number of pay claims are completed incorrectly and have to be returned to sender.

To reduce errors and delays, we've produced a new step-by-step guide (PDF 229.66KB) to help you complete your pay claim forms correctly.

It has clear instructions on how to fill out each pay claim section, and which signatures, dates, and verification stamps are required from the school and the contractor.

For more information, please go to ATSO payments.

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