Becoming a contractor

The Assisted School Travel Program (ASTP) engages contractors to provide daily transport services for eligible students from a pool of potential contractors on the Eligible Service Providers (ESP) list.

The role of a contractor

ASTP engages contractors to provide daily transport services for eligible students from a pool of potential contractors on the ESP list.

More than 650 contractors work for the ASTP. They must meet specified service standards and are subject to performance reviews.

The role of the contractor is highly regarded in the community. It requires a high level of professionalism, compliance with the NSW Department of Education Code of Conduct and a duty to ensure the welfare of the students being transported.

Contractor responsibilities

Contractors have a broad range of responsibilities – the most important being the safety and welfare of students transported to and from school.

The Contract Agreement (PDF 1063.54KB) outlines the contractors' responsibilities, including:

  • Contractors and drivers must be available for transport between 7am – 9:30am and 2:30pm – 5pm
  • Contractors must be contactable between 6am – 6pm
  • Contractors should advise ASTP, schools and parents prior to any change being made to the driver of the vehicle
  • Contractors should ensure that drivers are aware that, if requested, they should show their drivers licence to parents or schools staff
  • Contractors must ensure that, prior to providing any service under the contract, they, or their personnel, have successfully completed all requirements, including a Working With Children Check, probity check, and have been approved in writing by the ASTP
  • Contractors must advise ASTP in writing within 24 hours of a charge or conviction in relation to any criminal, traffic or any other offence committed by any personnel used by the contractor to provide the service.
  • Contractors, and people engaged by contractors, must be aware of the Department of Education Code of Conduct . Conduct assessed as a serious breach of contract may result in termination of the contract.
  • All vehicles used to provide the service must be of an acceptable standard to the Department of Education and Roads and Maritime Services. They must be maintained to ensure the safety of students, drivers and Assisted Travel Support Officers.
  • Contractors must arrange for a relief vehicle in the event of the breakdown of a designated vehicle.
  • Contractors must notify ASTP immediately by telephone if there is an accident or incident during the provision of the service. A written report should follow.

How to apply

To become an active contractor you will first need to lodge an expression of interest to become an Eligible Service Provider .

Things to remember

  • Parents must accompany students to and from their home to the vehicle.
  • Ensure wheelchairs and booster seats are correctly secured and comply with Australian Standards.
  • Ensure seatbelts are in good order with no rips, tears or fraying, and vehicles are kept clean and tidy.
  • Modifications to a vehicle must be carried out by an approved fitting station and require an engineering certificate from an authorised RMS engineer.
  • Specialised equipment use and storage on transport – please contact the ASTP.
  • In an emergency, follow the assisted travel emergency action and procedures card (PDF 264.24KB) in the vehicle and contact ASTP.
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