ASTP Mobile App for Drivers

The ASTP Mobile App for Drivers will enhance the service quality for our customers and ensure the safety and wellbeing of students whilst on transport.

Key features

  • Provide assurance mechanisms by assisting drivers;
  • Improved transport monitoring and reporting;
  • Enhanced overall service quality for customers and safety of students whilst on transport;
  • Display the next 48 hours of transport details.

Watch the introduction video below to learn more.

ASTP Mobile App for Drivers introduction video

Who has access

Only approved ASTP primary drivers are able to log into the Mobile App and access their run details for the next 48 hours.

At this stage, it is not intended for the Mobile App to replace the run card, and is not available to Contractors or relief drivers.

Download

The ASTP Mobile App for Drivers is available now and free to download from the App Store and Google Play.

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User guide

Please refer to the ASTP Mobile App for Driver User Guide (PDF 8.32MB) for more information about how to log in and use the features available.

Legal mobile phone use

Please ensure that all your drivers adhere to the Transport for NSW road rules, and have a secure phone cradle fixed to their vehicle as outlined on the Mobile phone use - Know the rules webpage.

Privacy collection notice

Please refer to our privacy webpage for information regarding the collection, storage and usage of data collected while using the ASTP Mobile App for Drivers to conduct run journeys.

Mobile data usage

The ASTP Mobile App for Drivers uses a small amount of data during an active run. As an example, a run with 1 ATSO and 4 Students on transport for 45 minutes will use approximately 1.6 Megabytes per journey.

Technical support

If you have questions about the ASTP Mobile App for Drivers, please email businessassurance.astp@det.nsw.edu.au or call 1300 338 278 and press 2 (for Eligible Services Provider enquiries) and then press 6 (for Technical enquiries).

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