Please call 1300 338 278 (toll free) during our business hours, 8am to 5pm, Monday to Friday.
In the case of a home alone or genuine ASTP emergency, please press 0 on the menu options.
Download the ASTP phone menu options (PDF 2.3 MB)
For enquiries regarding eligibility and applications for access to transport, please visit our eligibility page and/or contact your school principal.
Phone: 1300 338 278 (press 1)
Contractors and driver enquiries
Phone: 1300 338 278 (press 2)
Phone: 1300 338 278 (press 3)
Assisted Travel Support Officer enquiries
Please ensure to include your full name, phone number, Employee ID and a clear description of your enquiry.
Phone: 1300 338 278 (press 4)
ASTP Online and all other enquiries
If you are experiencing technical issues with ASTP Online, please visit our technical support page.
Phone: 1300 338 278 (press 5)