Applying to be an ATSO

Assisted Travel Support Officers (ATSOs) are departmental employees who provide additional supervision and support for students on transport.

Prospective applicants must complete an ATSO expression of interest (EOI) form (PDF 306.46KB) and return all completed documentation to the Assisted School Travel Program (ASTP).

Please refer to the ATSO EOI infographic (PDF 148.34KB) for assistance with completing the form.

First page of the ATSO expression of interest form ATSO EOI infographic

As part of the EOI process, applicants will have to complete the Working with Children Check (WWCC). This is mandatory for anyone working with children. Applications for a WWCC number cost $80.

Mandatory training

Upon receipt of the WWCC number, EOI applicants will need to proceed with the free online anaphylaxis e-training provided by the Australasian Society of Clinical Immunology and Allergy. This online course is essential for all NSW Department of Education employees working with children.

After completing the course, the certificate can be printed and attached to the EOI application. The certificate does not need to be signed by a supervisor.

To help ATSOs in their role, ASTP facilitates training in:

  • child protection
  • code of conduct
  • anaphylaxis
  • e-Emergency care
  • cardiopulmonary resuscitation (CPR).

To ensure that all ATSOs are aware of and comply with policies, procedures and relevant legislation concerning eligible students on assisted school travel, the ASTP provides mandatory training throughout the year.

These training sessions take place in the form of face-to-face presentations, workshops and webinars. Please check the tentative ATSO training schedule for the dates and locations.

On occasions, students cannot be transported until the appropriate training of the ATSO has taken place (ASTP will advise).

Schools are responsible for facilitating individual health care training for ATSOs as needed. Schools are also responsible for providing a copy of the health care or behaviour plan to each ATSO. The plan is to be kept in the vehicle at all times.

Schools also provide individual training and briefings on the specific travel support needs of students on transport.

ATSOs are expected to participate in training in order to improve their skills. ATSOs must be 18 years old, physically able, have good communication skills, be respectful and understanding of students with disability, and be able to work collaboratively with others.

Application process

The EOI application process can take several weeks given the various checks that are undertaken. It is essential that all information is fully completed.

ASTP will formally advise applicants if they have been successful and provide information on whether they will be on a relief list or commencing work on a transport run. Identification cards will also be issued.


The following forms are relevant to ATSOs and should be used in conjunction with the program guidelines and policy documents:

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